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ReadyNAS 104 - Unable to sync to Amazon Cloud Drive: Unauthorized. It could be invalid user account
I have been quite happily using the Sync to Amazon Cloud Drive for the past couple of years.
I recently noticed it had stopped syncing, and checking the logs found an error
System: Unauthorized. It could be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with Amazon Cloud Drive.
Aug 21 01:39:57 STORAGE-2 readynasd[2392]: Failed to issue method call: The name CloudStorage2.AmazonDrive was not provided by any .service files
Aug 21 01:40:06 STORAGE-2 readynasd[2392]: Unauthorized. It could be invalid user account credential or the app is not allowed to access cloud drive. Stopped syncing with Amazon Cloud Drive.
Aug 21 01:40:06 STORAGE-2 readynasd[2392]: Amazon Cloud Drive service stopped.
I have since removed the authorisation from ACD, but attempting to turn the sync back on does not prompt me to reenter the credentials.
How can I do this?
Can you check if it's any better?
I removed the Amazon Sync details so presumably you'd need to start the sync again from scratch.
Also I noticed that when you updated from 6.1.9 to 6.2.5 back in March 2016 a one-off upgrade of your pre-existing snapshots did not take place/did not complete. I've now forced that upgrade and your system has been automatically pruning some of the old snapshots. This is gradually freeing up some space on your data volume.
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Forgot to mention, Model is ReadyNAS 104
Firware is 6.9.3
Also, attemptingto toggle the ACD toggle on seems to do nothing.
Anyone able to help? This issue is making my NAS pretty much useless to me.
Hi Mummbles
Welcome to the Community!
Have you tried accessing the Admin page using a different browser? You may download the logs and send it to us so we can check.
Also, doing an OS Reinstall might help as well. RN104 OS Reinstall
Regards
Hi Mark,
I have used a number of browsers to attempt to turn this back on, all give the same result.
I have also tried the OS Reinstall with no change in results.
I will send the logs thru to you now
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