Forum Discussion

Aspirant

Dec 24, 2022

ReadyNAS 104 No Volume Exists

Greetings: I was having an issue with my ReadyNAS 104 [see: https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/ReadyNAS-104-Inaccessible-ReadyNAS-Admin-Page-is-Offline/td-p/2241534] whi...

StephenB

Guru - Experienced User

Dec 25, 2022

haigha wrote:

I replaced the failing drive #4 and the NAS recognized a new drive had been inserted.

I upgraded to the latest firmware (6.10.8) and rebooted to start the RAID rebuild, but the NAS is no longer seeing any volumes.

It would have been better to wait for the resync to complete before you updated the firmware and rebooted.

Do you still have an up-to-date backup?

haigha
Aspirant
Dec 26, 2022
I did try waiting for the new drive to rebuild, but the NAS just sat there inactive.
After a day-and-a-half, I decided to try the reboot.
I don't have a full back-up, but I was able to back up my most important files to a USB.
It's looking like I may have to create a new volume and start reloading the files I have backed up.
- StephenB
  Guru - Experienced User
  Dec 26, 2022
  haigha wrote:
  
  It's looking like I may have to create a new volume and start reloading the files I have backed up.
  
  If you decide to do that, then I suggest doing a factory default, which would rebuild everything.
  
  You can do that either from the boot menu, or from system->setting in the NAS web ui.
  - haigha
    Aspirant
    Dec 26, 2022
    Thanks for that suggestion.
    I may just begin with the single 6TB drive I bought as a replacement, then add additional 6TB drives until all 4 bays are filled.
    I ran a diagnostics check, and it looks like my other drives are also failing.