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Forum Discussion
kajoona
Apr 17, 2016Aspirant
ReadyNAS 104 shuts down with no reason
Hello, I have a ReadyNas 104 (firmware 6.4.0) with two disks inside (WD40EFRX and WD20EARS), in "JBOD". Two days ago i found it turned off. I checked the logs (web) but I didn't find any entr...
- Apr 23, 2016
You could request an RMA. The problem doesn't seem software related, since it survives a factory reset. And the disks are passing the diags, which leaves the chassis and power brick.
StephenB
Apr 17, 2016Guru - Experienced User
If you don't have a backup, you should make one. You could then try running a balance, defrag, and scrub on the two volumes.
I suggest that you then disable the anvirus service (if it is running) and try upgrading to 6.4.2.
Someone from Netgear might also want to look at your logs.
- mdgm-ntgrApr 18, 2016NETGEAR Employee Retired
Please send in your logs (see the Sending Logs link in my sig)
Welcome to the Community!
- kajoonaApr 18, 2016Aspirant
Thank you very much StephenB and mdgm for the replys.
I've sent the logs and started to backup the most important files. I'll wait for some advice from mdgm and then I'll try the upgrade.
Regards,
- mdgm-ntgrApr 18, 2016NETGEAR Employee Retired
Not sure what's causing this but your logs are being spammed with:
Apr 16 14:12:30 NAS104 ddclient[363]: WARNING: file /etc/ddclient.conf, line 8: Invalid Value for keyword 'login' = ''
I would suggest that you backup your important data, upgrade to 6.4.2 and see if you still have the issue. You may wish to do something about the ddclient configuration so that if you still have the problem that won't spam the logs.
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