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Forum Discussion
Readynas 104 suddenly crush #25971223
Hi,
Can someone share on how I can recover all our company important datas were recently transfered to ReadyNAS 104.
I used to configured snapshot daily in every shared folders and somehow I received email alert 80% usage of the device.
So I tried to delete some of the snapshot just to reduce the size consumption but it was happened suddenly knock off the netgear system. I tried to pulled out the power off and startup again but it's just keep on showing "booting..." constantly for so long and nothings happened.
Is it possible I can still recover the data? or any special tools that requires? 2 weeks now getting stuck of this issue and regret why we left our trust of this stuff. huge pressure... :(
I hope netgear soon they can sort it out enable an option that will automatically delete older snapshots within a certain number of days.
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So you have no backup?
Important data should never be stored on just the one device.
Do you recall which firmware you were running?
What disks were installed? What was the capacity of your volume?
I can see you only opened a support case today, but did not register your device. It would be helpful if you registered the NAS as that is one of the first things support will ask you to do.So you have no backup?
Unfortunately, the backup I had were a week older compare the data that was lost. It happened that I am performing the backup scheduled automaticallyevery Sunday (Weekend). I am rely on the daily snapshot incase some data need to retrieved afterwards. All the recently file created and modified were lost.
Important data should never be stored on just the one device.
Attached External USB Hard Drive capacity 8GB for weekly backup.
Do you recall which firmware you were running?
RN 6.4.0 the latest firmware
What disks were installed? What was the capacity of your volume?
Toshiba 1TB x 4 Drive
I can see you only opened a support case today, but did not register your device. It would be helpful if you registered the NAS as that is one of the first things support will ask you to do.I had a plan to register after few days all the data were placed from our old windows file server but I am running out of time when the incident was happened. Actually we been only using this device just for three weeks but sorry to say unlucky choice to have this facilities.
Any positive option that I can recover the data, it is a disaster for us to choice a trusted brand but no solution for a such unexpected incident.
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