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Forum Discussion
djxtc
Feb 27, 2016Aspirant
Readynas 1100 completely dead
My readynas 1100 is completely dead. No lights and no fans start up when pressing the power button. Tried replacing the power supply but nothing happens either.
I do have a ReadyNAS Ultra 4 (ReadyNASRNDU4000) available, tried to move the disks to it but i only get the error: ERR: could not mount root RAID d
Any ideas on what to do?
8 Replies
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- JennCNETGEAR Employee Retired
Hello djxtc,
Welcome to the community!
ReadyNAS 1100 is a sparc-based while the ReadyNAS Ultra 4 is intel-based. You cannot use the disks from 1100 on any Intel-based chassis expecting to have data intact, these two do not have the same architecture and OS. I do hope you have full back up of the data as you have already inserted the RAID disks to another chassis, possible data loss.
Your best choice is either get a data recovery service or find a sparc-based ReadyNAS and insert the disks to it, they should be inserted in the same order, that is important if you want to keep data intact.
Regards,
- djxtcAspirant
thanks for the quick reply, i just tried to boot it up with the disks inside so there shouldnt be any data loss.
is it possible to mount the disks in a x86 linux machine?
- JennCNETGEAR Employee Retired
Hello djxtc,
I really hope so. Disks order should not be mixed up too.
No you cannot, the ultra 4 is intel/x86 based, the ReadyNAS 1100 isn't.
If you are using just 2 disks which is automatically in mirror when in XRAID, you might want to check this link: http://www.r-tt.com/free_linux_recovery/
Here a discussion too about recovery data from a 4-bay sparc-based NAS: https://community.netgear.com/t5/Using-your-ReadyNAS/ReadyNas-NV-died-recovery-data/m-p/1054843#M104835
Regards,
- djxtcAspirant
I actually managed to buy a spare unit and am currently booting it up. Is it enough to move the disks (in the right order of course) to the new unit. I've noticed that there is a USB memory stick inside the unit, do i need to move that one too?
the new unit shows up in raidar but only shows the status Quota Check and im not able to connect to the web ui.
- JennCNETGEAR Employee Retired
Hello djxtc,
This could mean that one (or maybe more) of the disks has gone bad. Problem is we do not know which disk/s.
You could have followed mdgm suggestion since brand new ReadyNAS OS6 units come with free 90-day technical support over the phone, chat and email. In case you encounter any problem with the migration or if you need to, they will walk you through it.
Regards,
- mdgm-ntgrNETGEAR Employee Retired
The 90 day free technical support may not cover help with attempting to recover data from an array taken from an old ReadyNAS unit.
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