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Forum Discussion
ReadyNAS 204 Will not shut down fully, shows do_exit+9ec
When trying to shutdown my ReadyNAS 204 it hangs with an error of do_exit+9ec on display. The only way to recover is to disconnect the AC power cord and reconnect. I have the most current version ...
jsore wrote:
I have had this problem from day one, very frustrated, don't want to loose my data. System is set up as a raid 5, support can I get a new unit if this one is bad.
This is a community forum, it isn't paid support. You can reach paid support via my.netgear.com.
Try powering down the system and remove all hard drives (labeling by slot). Then power up, and see if the ethernet leds light, and if RAIDar can detect the NAS (showing a no disks status). https://kb.netgear.com/20684/ReadyNAS-Downloads That will confirm if the issue is with the NIC hardware. If your system is covered by the hardware warranty (3 years for the original purchaser), then you can get an RMA.
I waited 2 hours and tried again. Everything worked fine. I has to be a high temp issue. I am having problems with support relizing that I have a hardware issue. Not sure what to do now. Thanks for your feedback, will file it for future reference if needed.
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