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Forum Discussion
Fandango2022
Nov 03, 2022Apprentice
ReadyNAS 2100 FrontView blank page - Firmware 4.2.31
Hi,
Not sure If I am in the right place but here goes as I need some help.
I have three readyNAS 2100's. I have had no issue installing OS6 on the first two. This third one did not like it and I did factory resets and OS re-installs from boot menu several times. I then tried to recover by USB. I cannot get FrontView to display anything other than blank screen in any browser. RAIDar identifies the NAS as running and healthy but with no model number and no drives visible.
All lights are on for all drives, IP Address is assigned and I can browse and see a Backup directory and a Media directory with Videos, Pictures and Music sub-folders? Some other posts say files may be corrupt and can only be fixed by Netgear personnel. Can anybody please help?
Many thanks in advance
FrontView Screen
RAIDAR Screen
56 Replies
Replies have been turned off for this discussion
- SandsharkSensei - Experienced User
Unless you blanked out the model number in the RAIDar screen, I suspect your problem is a corrupted VPD (vendor product data) file. Only Netgear can repair that. The mods (@Marc_V and @JeraldM ) sometimes repair the VPDs remotely, so that is perhaps an option. Once you get back up and running, I suggest you check out this post: Backup-and-restore-of-VPD-file-for-legacy-ReadyNAS-running-OS6.
- Fandango2022Apprentice
Thanks Sandshark,
Looks like it is done for then. Thanks for taking time to reply. I'll start looking for a replacement chassis and keep this one for spares. I'll check the post out you provided.
Cheers
Carlos
- SandsharkSensei - Experienced User
No, it's not done. Wait for one of the mods to reply and assist you with repairing your VPD file.
- tesparzaInitiate
Go to this website and follow the instructions to change the TLS setting in Firefox. https://www.gaasen.com/gaasen-blog/nas-servers/51-readynas/50-loss-of-access-to-readynas-admin
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