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Star

Jul 22, 2015

ReadyNAS 2120 Admin Web Interface - Device Offline

I have a ReadyNAS 2120 on firmware 6.2.2 that is currently reports as being offline when I try to access the administrative web interface. It does get me logged in but presents the dialog box saying ...

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rph1

Star

Jul 22, 2015

Thanks for the replies. So I am guessing by the responses there is no other way than those I have already tried to gracefully shutdown/restart the 2120 and all I am left with is another power reset?

As for upgrading the firmware, the latest version it tells me is available is 6.2.4, not 6.2.5RC. Where would I get that version from and is it applicable to my ReadyNAS 2120?

Thanks.

mdgm-ntgr
NETGEAR Employee Retired
Jul 23, 2015
Will send you a PM on the first point.

For 6.2.5 see https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyNASOS-6-2-5-RC1/m-p/950451#U950451
- sg86
  Aspirant
  Aug 01, 2015
  Why PM? I am (since today only) having this same issue. I'm on 6.2.4 and everything outlined applies to me.
  
  What are my options regarding powering down etc, i don't see the reason for PM'ing this to the OP when others can benefit from the information.
  - mdgm-ntgr
    NETGEAR Employee Retired
    Aug 02, 2015
    Steps to see if remote access to look into this can be enabled are only suitable for sharing on a case by case basis.
    
    I will send you a PM.