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Forum Discussion
ReadyNAS 2120 Admin Web Interface - Device Offline
I have a ReadyNAS 2120 on firmware 6.2.2 that is currently reports as being offline when I try to access the administrative web interface. It does get me logged in but presents the dialog box saying ...
Will send you a PM on the first point.
For 6.2.5 see https://community.netgear.com/t5/ReadyNAS-Beta-Release/ReadyNASOS-6-2-5-RC1/m-p/950451#U950451
Why PM? I am (since today only) having this same issue. I'm on 6.2.4 and everything outlined applies to me.
What are my options regarding powering down etc, i don't see the reason for PM'ing this to the OP when others can benefit from the information.
Steps to see if remote access to look into this can be enabled are only suitable for sharing on a case by case basis.
I will send you a PM.Basically, I was unable to perform a graceful shutdown myself with any of the methods currently available so mdgm sent me a pm message so we could discuss his obtaining remote access to my unit to attempt a graceful reboot, which he was able to complete.
My firmware was only on 6.2.2 and as part of the process it was upgraded to 6.2.4. It is too early to tell if that has resolved my problem because it takes a while for the situation to occur. Its troublesome to hear you are already on 6.2.4 and having the same issue I did. That means there is a chance upgrading the firmware will not resolve my issue either. Only time will tell though.
Good luck with getting your system rebooted.
The issue sg86 is facing may have a different cause. One would ned to have a look to see what's going on.
Seeing the system is on 6.2.4 the logs may be able to be downloaded using RAIDar 6.0 then emailed in (see the Sending Logs link in my sig).Well it looks like the firmware upgrade to 6.2.4 did not resolve my problem as the device has gone offline again when trying to access the administrative web interface. PM has been sent to mdgm regarding the issue since I have already been working with him. Will update this post when there is more information available.
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