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Forum Discussion
ReadyNas 314: Always going offline!
Dear all,
I am writing here a I have a serious issue with my ReadyNAS 314. Tis device is hard wired to a local router in our office with x4 work stations (laptops) connecting to it through wifi connection from the same router.
The issue is that the ReadyNAS keeps going offline leaving x1 laptop out of x4 OR x2 laptops out of x4 OR x3 laptops out of x4 OR x4 laptops out of x4 unable to connect to the sever (ReadyNAS). The individal or all individuals have to wait till the ReadyNAS decides to go online again.
I think I have tried everything to solve this issue but unfortunately it still persists. I need to solve this urgently as this problem is preventing us from working and sometime we have tight deadlines.
I have noted that this issue arose after I updated the software to 6.6.1. I have never had any issues before.
Also another thing to note, when the server (ReadyNAS) goes offline I am also unable to use it from the cloud online, I am only able to connect to it through Google Chrome by typing in it's IP address.
It would be much appreciated if somebody could solve this for me, asI am very desperate.
Thanks in advance.
12 Replies
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Do you use anti-virus? If so, try disabling it and see if that makes a difference. There have been some anti-virus fixes that systems will automatically download but there are more fixes coming in the next firmware release.
Are you able to download your logs (see the Sending Logs link in my sig) and send those in?Hi,
Thanks for your reply. On the x4 laptops I do not have unti-virus I only use windows deffender. I use antivirus on the ReadyNAS. I will diactivate it and will see from there.
Hi,
Unfortunately the problem still persists.
Check to see if ipv6 is enabled on the NAS - if it is, try disabling it.
Do you use NIC bonding (both ethernet ports of the NAS)? If so, try removing one cable as well.
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