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jhu23's avatar
jhu23
Aspirant
Aug 21, 2018
Solved

ReadyNAS 314 refuses all incoming SMB connections with "Access Denied"

I've got a ReadyNAS set up as a backup storage location for our server 2008R2 servers. I am looking to move from Rsync to Veeam, which means switching the way I connect to the NAS. I have set up a new folder and a new user account on the NAS (we do not have AD).

 

I have granted the account "veeam" read/write access to the folder "Veeam_Fileserver". I have also added veeam in to the file access tab. I have made sure SMB is enabled on the folder as well. I have the workgroup name set.

 

When I go to \\nas\veeamfolder I get prompted for credentials. Entering the user account I set up for this purpose gets rejected with access denied. I have tried using the workgroup I set (i.e. workgroup\veeam) but same result - access denied.

 

Any idea what I've missed?

 

 

  • jhu23's avatar
    jhu23
    Aug 23, 2018

    Looking at the logs you just provided I noticed the server was connecting with IPV6. I disabled IPV6 on the server's NIC and the server can now connect with no issues. Thanks for your help!

16 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Is the NAS in the same workgroup as your PC?

     

    Have you checked to make sure that there are no other connections to the NAS from this PC (you can do this using the "net use" command from the command prompt)?

    • StephenB's avatar
      StephenB
      Guru - Experienced User

      mdgm-ntgr wrote:

       

      Have you checked to make sure that there are no other connections to the NAS from this PC (you can do this using the "net use" command from the command prompt)?


      There is a workaround here - if you need to use two credentials with the NAS for SMB sessions, then you can use one with the NAS hostname and the other with the NAS IP address.

    • jhu23's avatar
      jhu23
      Aspirant

      Thanks for the reply - no the server has 0 mapped network drives. It does connect to the NAS via a program called Acrosync which uses rsync. Could that be the issue?

       

      Edited to add that yes they are both on the same workgroup

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        jhu23 wrote:

        It does connect to the NAS via a program called Acrosync which uses rsync. Could that be the issue?

         


        No, rsync doesn't use SMB sessions.

         

        Assuming that your RN314 uses the default data name for it's volume, and you aren't using the default admin password...

         

        Can you try mapping the NAS data volume to a drive letter with net use?  For instance

        net use * /delete

        net use t: \\nas-ip-address\data /user:admin nas-admin-password

         

        If you aren't familiar with these commands - be careful with the typing.  The spaces and the slash directions matter.

         

         

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