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Forum Discussion
ReadyNAS 316 - Error 0x8007003B: An unexpected network error occurred.
Have had this unit for years without issue, since my last drive replacement I'm now getting this when moving files across to the device: An unexpected error is keeping you from moving the file. I...
ItsPeter2 wrote:
Error 0x8007003B: An unexpected network error occurred.
It is intermittent, but frequent enough to be annoying. Usually the entire file looks like it has copied over, and the error comes up right at the end - it looks like the required acknowledgement doesn't come back to the source, and it thinks the file move hasn't worked (when moving a batch, the whole attempt then falls over). This is from Windows 7/10 & Mac devices, the Windows devices are connected locally via the same Netgear GS316 switch that everything is plugged into, Mac has also been tried locally (normally WiFi).
As far as I can determine, this only started happening after my last drive swap in the unit, the current drives are as follows:
If you have some familiarity with the linux command line interface, then I'd use that, and run top to see if anything is generating a lot of activity on the NAS.
You could also download the log zip file, and look in there for problems. I am wondering if you are seeing any activity in readycloud.log or leafp2p.log.
If you have the AV service or the file search enabled on the NAS, you could try disabling both and see if it makes any difference.
top isn't showing much, smdb at about 4% cpu, every so often md126_raid5 / md124_raid5 bounce up to about 20% cpu, but only briefly.
readycloud.log & leafp2p.log are both empty.
AntiVirus and File Search are disabled. ZeroTier is probably the only "non-standard" app I have running, although that's been on there a while with no issue. But I can try turning it off to see if any change.
The whole thing is singing along at the moment, browsing directories is bring them up pretty much instantly. I'll run top in the background when moving the next batch of files across, maybe if it starts churning it will hint at the issue.
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