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Al123321's avatar
Al123321
Aspirant
Aug 31, 2022

ReadyNAS 3220 Remove inactive Volumes to use the disk Disk 1-12

Hi, Hopefully someone can help. I have a ReadyNAS 3200 Firmware 6.10.7. Running Raid 6. It is used as a backup repository. 

 

I was having backup errors in Veeam that the media was write protected so I cam to the ReadyNas admin page to investigate.

(veeam error: Failed to pre-process the job Error: Failed to call RPC function 'FcWriteFileEx': The media is write protected. Failed to open file [\\192.168.40.14\Backups\VeeamBackup\Backups.vbm_1_tmp].)

There was a firmware update waiting so I applied it - which I realise that I shouldn't have done without checking further first. I now have an error as below

 

I have downloaded the logs. If anyone can suggest something to perhaps try and retrieve some data I'd be grateful! Thanks!

 

4 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Al123321 wrote:

    There was a firmware update waiting so I applied it - which I realise that I shouldn't have done without checking further first. I now have an error as below


    The update itself is ok.  But sometimes issues do show up when updates are applied (and the NAS restarted).

     

    There are several possible root causes, so I normally suggest that people use paid Netgear support for this.  That might be hard to get though - I am tagging the mods ( Marc_V and JeraldM ) to confirm that this would be available to you.

     

    Do you have experience with the linux command line interface/ssh?

    • Al123321's avatar
      Al123321
      Aspirant

      Thanks for your reply. I am able to log into SSH. I note from searching aroung that others have succesfully retrieved data using a command such as 

      mount -o recovery /dev/md127 /data

      But I am unable to see a similar mount volume that I would be able to mount in my case.

       

       

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Al123321 wrote:

        Thanks for your reply. I am able to log into SSH. I note from searching aroung that others have succesfully retrieved data using a command such as 

        mount -o recovery /dev/md127 /data

        But I am unable to see a similar mount volume that I would be able to mount in my case.

         


        Still, I would start with paid support, if that is available to you.

         

        That particular command isn't one I would start with, and a couple of similar cases recently had a different fix.  In general, the usual starting point is tech support mode (accessling the CLI via telnet).  There are several things that need to be done manually after that.

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