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Mike-73's avatar
Mike-73
Aspirant
Jun 02, 2021

ReadyNAS 422 - MS OneDrive SYNC Problems

Having terrible problems with sync between onedrive and also my ReadyNAS 422. 

Tried disconnecting and reconnecting, response is slow, can create files on the onedrive which get picked up on the NAS. However trying to create a file on the NAS doesn't go up to the one drive.

 

Set to bidirectioal and this has previously been working however of late is failing.

 

I've tried clearing space off reduce the amount that is sharing, no use....

 

I've tried support, no longer anything available

 

If anyone could advise i'd be very grateful.  I did have a similar problem some time ago, at that point i turned off the onedrive option on the NAS control panel and then restarted, seemed to work.  It doesn't this time, so i have files on one drive now only partially dragged over to the NAS

 

Struggling.....

5 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi Mike-73,

     

    May I know the current firmware version of your NAS?

     

    You may also download the NAS system logs and check the one-drive.log. We may be able to find the cause of the issue there.

     

    Regards,

    • Mike-73's avatar
      Mike-73
      Aspirant

      Thanks John, thats fantastic, I responded to your email with the zip file of the logs, will this work?

      • JohnCM_S's avatar
        JohnCM_S
        NETGEAR Employee Retired

        Hi Mike-73,

         

        You may just upload the logs to a cloud storage site then send me the download link via private message.


        Regards,

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