NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
elippy24
Apr 25, 2025Aspirant
ReadyNAS 426 losing connection with shares
I am using a Mac (OS 15.3.2) to connect to my NAS (firmware 6.10.10) and my Mac keeps losing connection to the shares. My NAS has a static IP and is connected to my router with an ethernet cable.
1 Reply
elippy24 wrote:
I am using a Mac (OS 15.3.2) to connect to my NAS (firmware 6.10.10) and my Mac keeps losing connection to the shares. My NAS has a static IP and is connected to my router with an ethernet cable.
Is the Mac connected with wifi? Or is it also using ethernet?
I suggest downloading the log zip file from the web ui. This problem is hard to sort out from the logs, but there might be some clues in there. Don't post it publicly. You can put it into cloud storage and PM me a download link. Make sure the permissions are set so anyone with the link can download.
Maybe also try using pingplotter for mac, and use it to ping the NAS from the Mac for some hours, and see what happens when the connection drops. pingplotter has a 14 day trial, so this is free to try.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!