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Forum Discussion
leo037
Dec 06, 2017Luminary
Readynas 4312 stops responding on 10Gig
I have a 4312 at work with fiber SFP's. We have a 1Gig port on 10.11.0.x works fine. We have the two 10Gig ports bonded in active passive failover on 10.11.3.x For some reason both 10Gi...
leo037
Dec 07, 2017Luminary
Yeah part of this is my boss isn't buying that because it worked for about a month without issue
We've called support and honestly the guy was really pushing my boss' buttons with trying some really basic/obviously not the fix things to try.
I don't want to update the firmware because of the issue with SMB messing up that was happening in 6.9.0 on my 316 which is also happening in 6.9.1.
So would really like to get some help on this that's more "nuts and bolts" of the system rather than "try this and see what happens".
How difficult isn't it to make the NAS work with multiple interfaces on different subnets at the same time?
mdgm-ntgr
Dec 07, 2017NETGEAR Employee Retired
If you let me know the case number I can have that case reviewed.
Often it can be good to see if simple fixes such as updating the firmware resolve a problem like this (especially when there are known issues on the firmware currently being used) before moving onto advanced troubleshooting that may not be needed.
- leo037Dec 07, 2017Luminary
You've obviously not worked for a French or German guy before.
Case is 29385447
- mdgm-ntgrDec 07, 2017NETGEAR Employee Retired
O.K. so you have updated to 6.9.1 and you're still working with support on this.
- leo037Dec 10, 2017Luminary
The official response from support
ReadyNAS doesn't support multiple gateways.
This should have been conveyed to us within the first hour of talking to support.
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