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Forum Discussion
leo037
Dec 06, 2017Luminary
Readynas 4312 stops responding on 10Gig
I have a 4312 at work with fiber SFP's. We have a 1Gig port on 10.11.0.x works fine. We have the two 10Gig ports bonded in active passive failover on 10.11.3.x For some reason both 10Gi...
mdgm-ntgr
Dec 07, 2017NETGEAR Employee Retired
If you let me know the case number I can have that case reviewed.
Often it can be good to see if simple fixes such as updating the firmware resolve a problem like this (especially when there are known issues on the firmware currently being used) before moving onto advanced troubleshooting that may not be needed.
leo037
Dec 07, 2017Luminary
You've obviously not worked for a French or German guy before.
Case is 29385447
- mdgm-ntgrDec 07, 2017NETGEAR Employee Retired
O.K. so you have updated to 6.9.1 and you're still working with support on this.
- leo037Dec 10, 2017Luminary
The official response from support
ReadyNAS doesn't support multiple gateways.
This should have been conveyed to us within the first hour of talking to support.
- StephenBDec 10, 2017Guru - Experienced User
leo037 wrote:
ReadyNAS doesn't support multiple gateways.
I'd like to clarify this a bit.
You were using 10.11.0.x and 10.11.3.x, correct? I assumed that meant a subnet mask of 255.255.255.0 for both interfaces Is that the case?
I believe you can connect the NAS to two different networks (which a 255.255.255.0 subnet mask would accomplish). But if the subnet mask were 255.255.0.0, then I don't think that would work well.
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