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Forum Discussion
readynas backup
I am getting this error: cp: cannot create regular file '/USB_HDD_4/RoehlBU/./Antelope Point/receipt_2017-04-13_092633.pdf': Operation not supported cp: cannot create regular file '/USB_HDD_4/Roehl...
Model: ReadyNAS NV+ [X-RAID]
Serial: 21S195RX0051C
Firmware: RAIDiator 4.1.5 [1.00a043]
Memory: 256 MB [2.5-3-3-7]
IP address: 192.168.0.100
Volume C: Online, X-RAID, 2 disks, 35% of 456 GB used
Have not tried the other port.
There really is no further info in the backup log. It is a law office and the filenames contain case names that are private that is why I sent only a subset.
Here is the header and top few lines:
Error encountered copying data from source path ==> /USB_HDD_4/RoehlBU due to unknown reason. Please see log.
cp: cannot create regular file '/USB_HDD_4/RoehlBU/./Taxes/2017 Taxes/K-1 Forms 2016/K-1 Roehl\'s Cars Roehl\'s Prop - Taylor.pdf': Operation not supported
cp: cannot create regular file '/USB_HDD_4/RoehlBU/./Taxes/PIT-8453.pdf': Operation not supported
cp: cannot create regular file '/USB_HDD_4/RoehlBU/./Antelope Point/receipt_2017-04-13_092633.pdf': Operation not supported
cp: cannot create regular file '/USB_HDD_4/RoehlBU/./Antelope Point/receipt_2017-04-13_091714.pdf': Operation not supported
cp: cannot create regular file '/USB_HDD_4/RoehlBU/./Antelope Point/receipt_2017-04-13_092049.pdf': Operation not supported
Then there are many more file names listed after that with the exact same error then the log ends...............no other pertinent info, in fact that is all she wrote.
Thanks,
Glen
I suspect you've already checked this, but just in case... Have you confirmed that you can copy these files from the NAS to a PC (drag and drop)?
Also, are some files being backed up? Or are all the copies failing?
Yes, I have copied those files to a PC. I have also been able to connect the drives in question and copy files to and fro.
As to "are some files bieng backed up?" - I do not believe that any files are getting copied. I created a couple of test backup jobs with 6 or 7 files in a folder and all of those fail as well.
I have the one drive that we use on Tues and Thursday (which, after chkdsk /f, worked last Thursday) attached to the NAS tonight. Will see if it works a second time.
One thought I had: When the drives are swapped out each night, we just detach them from the NAS, we do not go into FrontView and disconnect them first. While this has not been a problem for a couple of years, might doing that over a very long period of time cause this issue?
Thanks.
Tueday Night Update....
The NAS ---> USB backup to the Tuesday drive worked this evening. Will try the other one Wednedsay night and see.
To reacp: This above mentioned drive that was successful tonight was not for the past few weeks. After disconnecting it via FrontView and performing a chkdsk /f on a PC, it has been successful 2x's
The other drive, same steps, disconnect, chkdsk /f. A test backup worked on it but the scheduled one subsequently failed. 2x's
Both drives performed as expected when connected to a PC: read, write, erase, chkdsk ok.
Will report back Wednesday evening.
Thanks,
Glen
gjj2017 wrote:
One thought I had: When the drives are swapped out each night, we just detach them from the NAS, we do not go into FrontView and disconnect them first. While this has not been a problem for a couple of years, might doing that over a very long period of time cause this issue?
You do need to eject them from Frontview. If you don't, the dirty bit is often set on the drive, and the NAS mounts it as read-only.
If you are using NTFS or FAT32, then the easiest way to fix this is to put the drive into a Windows PC - it should offer to repair. If you allow it to do that, it will clear the dirty bit.
Well, the backup worked tonight. So 2 days, both drives, success! I will keep a watchful eye.
Tonights log:
Error encountered copying data from source path ==> /USB_HDD_4/RoehlBU due to unknown reason. Please see log.
cp: preserving permissions for '/USB_HDD_4/RoehlBU/./CLIENT FOLDER/CLOSED CASES/R - S/SLIVERS - Glen J/MARLINE(Settled-Closed)/MISC/~WRL3987.tmp': Operation not supported
I get this permissions error all the time. Don't think it's a big issue. Any thoughts?
Regarding not disconnecting via frontview......perhaps I have just been lucky for the past 3 years....never doing that and have never had an issue till just recently.
They change drives every day so that is hundreds of removals without disconnecting. Unfortunately, I don't think I can coerce the office person who does this to sign into Frontview and disconnect everynight. Maybe. It would be nice if Netgear could put a hardware button on the NAS to perform an eject.
Thanks and I will keep you updated.
Glen
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