NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Kamwong's avatar
Kamwong
Aspirant
Nov 07, 2018

ReadyNas cannot connect to READYCLOUD RN204

I cannot turn on my Readycloud on my READYNAS RN204.  Now my Adroid app cannot connect to it.  It was working before but after a few update on the fireware, it turn off the readycould and i cannot turn it back on.  my router is Netgear R6200v2

6 Replies

Replies have been turned off for this discussion
      • JohnCM_S's avatar
        JohnCM_S
        NETGEAR Employee Retired

        Hi Kamwong,

         

        Can you check the Internet and Service status of the NAS? There should be a green check on both of them. You can check that under the Cloud tab.


        Regards,

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More