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Forum Discussion
AusS2000
Aug 25, 2014Tutor
ReadyNAS Data Recovery - Duo v2
I came here from Erik's post on First Person Troubleshooter. Couldn't post a comment there for some reason. I'm running VMware on Mac and have successfully launched the Debian instance but cannot g...
StephenB
Sep 17, 2014Guru - Experienced User
It is a community forum, where people offer their advice (some who work for Netgear, some who don't). mdgm recently joined Netgear, I do not work for them.
AusS2000 wrote: Is this a forum for sharing technical help or selling support contracts?
That advice offered can be technical, but it also can be "call support".
If my NAS had been hacked and my data deleted, I would zero the drives, do a factory reset, and restore the data from my backups.
If you don't have backups, then getting your data back will be challenging (and might be impossible). It seems to me that using support is a good option, since if you don't know what you are doing (a) a misstep on your part could make recovery impossible, (b) depending on the hack, the vulnerability might spread to other machines.
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