ReadyNAS Data Recovery - Duo v2

AusS2000 wrote:
If I were to be pay for a support contract only to be told nothing can be done, all I would have learnt is not to buy support contracts without trying myself. I have previously learned that lesson.

Though I take your point, there is a risk that the attempt to fix something yourself will do more damage. In your case you are knowingly accepting that risk. That wasn't clear when you made your earlier complaint. (At least I interpreted the reply as a complaint).

AusS2000 wrote:
mdgm has provided some code to hopefully allow me to mount the drive on my Debian instance. Then I will run some undelete tools and see what I can restore. If I get something, good. If I don't, I'm a bit richer in knowledge and no poorer monetarily.

We are all posting here to help - I'm glad you have what you need to get started. Post back with your tools and the results - there will certainly be other users who will be needing to use undelete in the future.

Back to something more technical - when you say the NAS was "hacked" do you mean that someone simply deleted the data once they penetrated the firewall? (e.g., the NAS shares were public).

Is there any evidence that the hacker might have had access to the OS partition via ssh? If there's any hint that might have happened, I again suggest that you zero the drives and rebuild the NAS from scratch once you are done with data recovery.