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Lucos's avatar
Lucos
Aspirant
Sep 29, 2015

ReadyNas Duo V2 - After restart, nothing works

Hi guys,

 

After restarting my ReadyNas Duo V2, I lost all my acces (SMB, DLNA, SSH, Dashboard).

I perform an OS reinstall by boot menu, but nothing changes.

I tested open ports from my Neywork, only telnet port (23) is open. I tried to connect, but i can't find the credentials...

 

I don't know what to do.

I think about perform a factory boot, but I don't want to loose my data, and don't have nothing to backup it for the moment.

 

Someone can help me ?

Thanks

Lucos

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7 Replies

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  • vandermerwe's avatar
    vandermerwe
    Master
    Sep 29, 2015

    Read this guide and tell us whether this is in fact a v2 or a v1:

    http://www.rnasguide.com/2012/01/09/how-to-tell-whether-i-have-a-duo-v1-or-duo-v2-or-nv-v1-or-nv-v2/

    Alternatively do you know what firmware was running?

    When did you buy the device?

    Which lights are on on the nas?

    Does raidar see the nas?

    Did you receive any messages about disk errors?

    You say you have tried ssh access, how did you test ssh access?

     

    What disks are in?  One of the things you will need to do is to power down and test the disks using vendor tools on a PC. 

     

    • Lucos's avatar
      Lucos
      Aspirant
      Sep 29, 2015

      Hi vandermerwe,

       

      Thanks for your answer.

       

      It's a ReadyNas Duo v2 (I verified with the guide you sent me).

      The firmware version is RAIDiator-arm-5.3.10 (I found the last System Update Status email, from 2014/12/08).

      The power button and Disk 1 led are on.

      Raidar don't see the nas.

      I didn't recieve any messages about disk errors

      For ssh, i made a mistake. It could not work has i desinstall SSH add-on few month ago. But 22 port is not open.

       

      There's just one disk.  WD Green - 3,5'' 2000 Go  - IntelliPower - 64 Mo - SATA III 6 Gb/s

      What do you mean by "test the disks using vendor tools on a PC" ? Test the disk with an external usb hard drive box ? I don't have one at home ...

       

      Lucos

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