NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Readynas Failed after Scrub
Model Rn214
OS 6.9.3
Ok so I was experiencing sluggish behaivor, which I attributed to a lot of read and writes. I decided to try a scrub which I had never done before (1.5 years). The scrub lasted for about 14 hours. Immediately after finishing the device reported a failed hard drive. It showed lights 1,2,3 and 4 was not illuminated. i took 4 out and then reinserted it. I then saw that it said disk 2 was having an issue but the light was on. So i took out disk 2 and 3. From then on it has said that disk 1,2,3 are not initialised. I have finally gotten a new disk and still when I insert th new disk the 3 disks are red and the 4th is black. They are all reporting online but still not rebuilding. I have also had aproblem with amazon cloud still downloading to the main root drive, which is filling it up.
I decided to just start a new. I figured I probably messed it up worse before I sent the logs, so I didn't see the reason to pay the extra money.
8 Replies
Replies have been turned off for this discussion
Hi Aevans0001
Welcome to the Community!
It seems that you had multiple disk failures that's why it rendered your volume inactive. It might be possible too that your root volume is full.
Were you able to download the logs prior to the event that happened? You can check on disk_info.log, smart_history.log and volume.log to see if the info on your disks (ATA Error, Reallocated sectors). Also, it would be best if you can contact NETGEAR Support for assistance on getting your RAID volume back online and Amazon Cloud issue.
Please note that you may need to purchase a Support contract or Data Recovery service contract if your NAS is more than 90 Days upon purchase.
Hope this helps!
Regards
Yes I was able to send my logs in. The amazon cloud issue and the rot drive being filled is 1 and the same.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
