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Forum Discussion
roger_armstrong
Apr 13, 2012Aspirant
ReadyNAS loses network connectivity
We're using a ReadyNas 6 Ultra Plus for backup of ESX servers (using ghettoVCB with the ReadyNAS mounted as an NFS datastore) and a ReadyNAS Ultra 4 plus as an NFS datastore. Unfortunately, both ReadyNAS devices occasionally (every few months) disappear from the network (i.e. become unreachable via NFS, http, icmp etc). The disks are OK and if the device is rebooted then everything is fine again.
This is bad when its being used for backup, but even worse when its an NFS datastore.
To detect and automate the recovery, I installed monit (apt-get install monit) and configured it to ping the default gateway to check if all is OK with the network - if it fails several times in a row, it reboots the ReadyNAS. This happened last night during a backup.
Its pretty alarming that both ReadyNAS devices just go offline like this. Anyone else experiencing such issues?
Both are running 4.2.19 firmware.
This is bad when its being used for backup, but even worse when its an NFS datastore.
To detect and automate the recovery, I installed monit (apt-get install monit) and configured it to ping the default gateway to check if all is OK with the network - if it fails several times in a row, it reboots the ReadyNAS. This happened last night during a backup.
Its pretty alarming that both ReadyNAS devices just go offline like this. Anyone else experiencing such issues?
Both are running 4.2.19 firmware.
17 Replies
- herko1AspirantI'm getting this too now on my readynas ultra 4. It seems to happen when a large file is sent slowly, as a movie file is transcoded and stored on the NAS. No idea why who.
- mdgm-ntgrNETGEAR Employee RetiredPlease update to 4.2.20. This should address this issue.
- slickric1AspirantI just started having this issue after updating to 4.2.20 - everything is fine for a few days and then I find that it's not responsive and can't be accessed either through safari or finder :(
Restart and all is good again - any thoughts? - mdgm-ntgrNETGEAR Employee RetiredIn that case you should open a tech support (http://www.readynas.com/support) case.
- tfierens1AspirantSame problem here and becoming a complete pain the a..!!!
I read that this problem should be resolved by .20 when in fact it started after I installed .20!! I've now installed .21 and it still does not appear to have been resolved!!
I now have to reboot my nas at least once a week if not twice and as a user mentioned it does seem to lose its network connectivity when copying large files or in my case as well when left unattended for too long!!
Really disappointing from Netgear!! Again!!! - kakemann81AspirantI have the same problem. Just bought the NAS, so I'm a bit dissapointed with this.
I can access the folders on it, but not the control panel in chrome or iexplore.
Happens after a few days. - StephenBGuru - Experienced User
What firmware are you running? I usually use FireFox, and don't see this issue with my Pro.kakemann81 wrote: I have the same problem. Just bought the NAS, so I'm a bit dissapointed with this.
I can access the folders on it, but not the control panel in chrome or iexplore.
Happens after a few days. - kakemann81Aspirant4.2.21.
Sometimes the control panel is also very slow.
After entering username and password it takes a while before entering control panel.
When I'm in, it runs fast, though - StephenBGuru - Experienced UserAre the disks set to spin down?
- kakemann81AspirantYes, every hour.
But isn't it strange that accessing the control panel is slow/not working while accessing the actual disk in file explorer works perfect?
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