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dingo1's avatar
dingo1
Aspirant
Mar 05, 2016

ReadyNAS-NV (000DA2011431) dead

ReadyNAS-NV (000DA2011431) : My server died today (sniff) and its prolly the power supply as there is sign of life. I have another identical server without any disks that I've never used and I tried to switch over to that one. I put my hard drives into that spare, powered it on, connected it the hetwork via wire and then ran RAIDar Vsn 4.3.8, which resulted in "Corrupt root" in the info box. Also the left 2 led's light up followed by all 4 and that repeats.

 

Can someone walk me thru what I need to do to get my server back again or am I toast?

 

TIA

 

D1n601

20 Replies

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  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    Do you recall which firmware you we're running

    Can you power down, remove your disks (label order) from the identical unit and put a scratch disk (must not be from your array) in it and see what firmware is on it. If it's another NV that you've never used then likely it has very old firmware on the flash and the firmware needs updating. Update the firmware to at least as new as what you were running on the dead unit, verify that the update is successful, power down, remove the scratch disk, then try moving the disks across again.

    Your serial number is in the range for the Service Action. If we still have PSUs left in your region you should be able to get a replacement PSU.

    A standard ATX PSU can be rewired to work.

    Also you could move the disks across to a NV+ (v1).

    Another option again would be to get e.g. a RN314 and follow the advice for Sparc ReadyNAS in ReadyNAS: Migrating disks from RAIDiator to OS 6

    • dingo1's avatar
      dingo1
      Aspirant
      Firstly, THANK YOU for the response!

       

      I don't have the firmware info but it was the latest that the website would let me download.

       
      Where is the firmware located?
       
      Would I be better off moving the power supply of my spare unit to the one that won't run?
       
      d
      • kohdee's avatar
        kohdee
        Administrator

        Since your model/SN falls within the Service Action as notated by mdgm-ntgr, we can provide you (if we still have stock) a replacement PSU. I'd recommend just going with the PSU replacement instead of swapping your existing PSUs around (that way you don't end up with a dead weight NAS that can't even attempt to power on). If we don't have any PSU available, a support expert can work with you regarding your options.

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