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tojnk's avatar
tojnk
Aspirant
Jan 05, 2019

ReadyNAS NV+ RND4000 v3 volume offline after failed drive replacement

Model: ReadyNAS NV+ [X-RAID]
Firmware: RAIDiator 4.1.14 [1.00a043]

 

X-RAID with 4 2TB disks. WD Green, as shown in screenshot.

 

Unit of my brother-in-law. I said I would try to look into it to see if it could be repaired.

 

Disk 3 has failed after a power outage. I just found out this disk has been giving SMART errors for over a year, but the errors had gone unnoticed. Disk 3 was replaced. And after a long resync the volume is now offline and 2 disks show 0 MB free space and the 2 other disks show 1860 GB free space.

 

What can I try to do here? With 1 disk failed, the volume should still be intact, so what could have gone wrong here?

 

I will try to make a clone of the failed drive using ddrescue, as desribed here. But hopefully one of you can give a hint in how to restore the volume.

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    I suggest testing the remaining disks with lifeguard in a Windows PC next.

    • tojnk's avatar
      tojnk
      Aspirant

      I ran a quick check on disks 1, 2 and 4. And they all look ok.

       

      SMART

       

      Lifeguard

      What could have caused the volume to go offline?

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        tojnk wrote:

        I ran a quick check on disks 1, 2 and 4. And they all look ok.

         ...

        What could have caused the volume to go offline?


         

        I agree the disks look ok. 

         

        It is possible that the power failure resulted in lost writes - that can damage the file system even when the disks are good.

         

        If he has no backup, you probably will need to look into RAID recovery. R-Studio looks fairly inexpensive (the version you'd need would cost about $79, and you can see if it can recover anything before you purchase).  But you would need to connect the three good drives to a PC.

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