I'm having a very similar issue, though removing the disks had no effect. I had to move the NV+ as it was too loud in the location it was, so I shut it down correctly (waited for it to turn off by itself). Then once I had moved it, by the handle, to its new location, about two metres away, I turned it on again. Once I turned it on and attached it to the network in its new location It said on the front panel that it was either reinstalling or updating FW, I can't remember exactly, but I assumed it was just doing that as it hadn't been rebooted in over a year. Once it stopped displaying that it went to 'Booting Please wait' and then just 'Booting' and never left that state. I've tried everything I dare to try, I downloaded and reinstalled the OS (reset button 5 seconds), I reseated and successfully tested the memory, I tried USB booting (power button 20 seconds), I tried bypassing the volume check (power button 5 seconds), none of these things had any effect and it remains in the Booting phase. How can I proceed, based on the condition that the data is infinitely more important than the device? Many thanks.

Trying to replace a disk in RAID-5 array when another disk is already removed is a great way to destroy your data. You seem amazingly resistant to following the original advice - label the disks by slot, and run disk diagnostics on them. And you are taking a risky path instead.If you are determined not to run diags, then try powering down again, remove disk 4, reinsert the original disk 3, and try rebooting. If if works, then back up the data. Check the SMART+ stats on the three remaining disks, and let us know if you see anything concerning. And buy a replacement for disk 4.If it doesn't work, then follow mdgm's advice - power down the NAS, connect the drives to a windows system, and run the vendor diagnostics.

Split your post into a new thread as you have a very different model to the one in http://www.readynas.com/forum/viewtopic.php?f=20&t=77961 and your situation is quite different.What brand and model disks do you have installed?Have you tried powering down the NAS, removing the disks (label order), connecting them to your PC and testing them (e.g. test SeaGate disks using SeaTools)?Note that if using X-RAID and if your NV+ is a v1 (silver chassis, internal PSU) then one of the disks is the dedicated parity disk. It will appear to your PC to be unformatted. It appears this way as it doesn't have the partition table on it. The disk does have data on it.

Thanks for your reply. The disks are 1x 2TB WD2002FAEX in the first bay and 3x 1TB Barracuda 7200.12 in the remaining three bays. I'd be on the verge of calling them known good because they were working perfectly until I turned off the NAS and moved it to its new location. I haven't tried connecting them to a PC yet, but if I did I'd hope or prefer to just be able to drag all the data off them like that if possible, time is expensive!

Well running the memory test may also help.Need to try to isolate the cause of the problem.

I've tested the memory and it completed the test perfectly. :?

ReadyNAS NV+ stuck on "Booting Please wait"

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mdgm-ntgr
NETGEAR Employee Retired
Oct 05, 2014
Split your post into a new thread as you have a very different model to the one in http://www.readynas.com/forum/viewtopic.php?f=20&t=77961 and your situation is quite different.

What brand and model disks do you have installed?

Have you tried powering down the NAS, removing the disks (label order), connecting them to your PC and testing them (e.g. test SeaGate disks using SeaTools)?

Note that if using X-RAID and if your NV+ is a v1 (silver chassis, internal PSU) then one of the disks is the dedicated parity disk. It will appear to your PC to be unformatted. It appears this way as it doesn't have the partition table on it. The disk does have data on it.
eisberger
Aspirant
Oct 05, 2014
Thanks for your reply. The disks are 1x 2TB WD2002FAEX in the first bay and 3x 1TB Barracuda 7200.12 in the remaining three bays. I'd be on the verge of calling them known good because they were working perfectly until I turned off the NAS and moved it to its new location. I haven't tried connecting them to a PC yet, but if I did I'd hope or prefer to just be able to drag all the data off them like that if possible, time is expensive!
mdgm-ntgr
NETGEAR Employee Retired
Oct 05, 2014
Well running the memory test may also help.

Need to try to isolate the cause of the problem.
eisberger
Aspirant
Oct 05, 2014
I've tested the memory and it completed the test perfectly. :?
StephenB
Guru - Experienced User
Oct 05, 2014
eisberger wrote:
I've tested the memory and it completed the test perfectly. :?
How many passes?
eisberger
Aspirant
Oct 05, 2014
It did it till completion, it said 'Checking Pat 8, Memory OK'.
StephenB
Guru - Experienced User
Oct 05, 2014
Often running multiple passes shows up failures that don't show up on the first.

The test continues until you stop it.
mdgm-ntgr
NETGEAR Employee Retired
Oct 05, 2014
Though I still think a problem with one of the disks is likely.
StephenB
Guru - Experienced User
Oct 05, 2014
mdgm wrote:
Though I still think a problem with one of the disks is likely.
Certainly it makes sense to test them with WDC's lifeguard program (for the WDC drives) and Seatools (for the barracudas). At least run the short SMART tests.
eisberger
Aspirant
Oct 06, 2014
What can I do to get the data off asap? I can sort out the hardware issue later but for the moment I just need access to the stuff on it. Can I just connect them all to a PC and boot into a ubuntu something or other and get all the stuff off? I'm not too familiar with how that might work...