NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Msquared-99
Sep 29, 2015Aspirant
ReadyNAS NV stuck on resync 40.1%
ReadyNas NV +2 inc 4 x 1tb Western Digital
I received an email from the NV+2 to say disk 4 was having a few smart issues and I should considering changing it, I ordered a new drive idetical to others and swapped it out, it is now stuck and will not go beyond 40.1% resync, the device is not responsive via any means, the only way to power down is to remove the plug, I have left it running for weeks hoping that it was just taking a lot time to get it's self sorted.
I am unable to access the device via any means, it is not been seen in Raidar and I am concerned as I have all my backups on here and you could say I put all my eggs in one basket.
What should I do next!
Thank You.
10 Replies
Replies have been turned off for this discussion
- mdgm-ntgrNETGEAR Employee Retired
You might have another failing disk.
Can you power down, remove your disks (label order), hook them up to your PC and test them using WD Data Lifeguard Diagnostics?
- Msquared-99AspirantTo power down I will have to pull the plug and reinstate the same way! This will inialise another rebuild, I am really concerned and I am trying to minimise the risk of losing data.
I carried out the simple test on the drive I removed and each time I get Status Code7 failed read test error failure checkpoint 97, but the extended test runs ok!
Just need to find a way to bring it back online to copy or move the data to another place for safety.
Thank you.- mdgm-ntgrNETGEAR Employee Retired
Well identifying which of your other disks is having issues is important for working out the best way forward.
If the resync is getting stuck and not progressing further that suggests you have a second failing/bad disk.- Msquared-99Aspirant
I agree and understand the need to check and therfore eliminate the possible faulty disks, if I go back this all started from a single email from the box advising I swap disk 4 due to smart errors and aviod possible failure, that's it.
Prior to that the disks and system has been brilliant along with the other NAS boxes I have scattered around.
I am going to label and remove each disk, test it via lifegaurd utility as suggested and see what that brigns up, the extended test takes a considerable amount of time to run so is there a test that suits, proving a disk to be ok and allowing me to speed up the process of elmination.I appreciate any feedback and guideance, the data is critical and I will do whatever to ensure of its saftey.
Related Content
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!