Forum Discussion

Aspirant

Jul 02, 2016

ReadyNAS NV+ V1 dead disk 1 drives 2 and 4 showing 0mb free

Came home from vacation only to find my NV+ v1 frozen. Tried to unplug and reboot, and it and nothing. Disk 1 was making noise, and I read that sometimes if disk 1 went out you would need to replace ...

readynas nv+

ReadyNAS OS 6 on Legacy models

BrianL2

NETGEAR Employee Retired

Jul 03, 2016

Hi CVeit,

Welcome to the community!

For this kind of scenario, it would be better if you will contact our support team to get some help. It is possible that you had more than one drive that failed during this time and data recovery is your only option to get your files back.

Kind regards,

BrianL
NETGEAR Community Team

CVeit
Aspirant
Jul 04, 2016
Hi Brian,

I actually spoke with them for about an hour and they sent me here.
- StephenB
  Guru - Experienced User
  Jul 04, 2016
  CVeit wrote:
  
  I actually spoke with them for about an hour and they sent me here.
  
  Did you ask them about a data recovery contract?
  - CVeit
    Aspirant
    Jul 05, 2016
    No I didn't. I wasn't even aware of that option. Any idea what this would cost? There are 4 1tb drives in the system.
    
    Thank you.