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Forum Discussion
CVeit
Jul 02, 2016Aspirant
ReadyNAS NV+ V1 dead disk 1 drives 2 and 4 showing 0mb free
Came home from vacation only to find my NV+ v1 frozen. Tried to unplug and reboot, and it and nothing. Disk 1 was making noise, and I read that sometimes if disk 1 went out you would need to replace ...
CVeit
Jul 04, 2016Aspirant
Hi Brian,
I actually spoke with them for about an hour and they sent me here.
StephenB
Jul 04, 2016Guru - Experienced User
CVeit wrote:
I actually spoke with them for about an hour and they sent me here.
Did you ask them about a data recovery contract?
- CVeitJul 05, 2016Aspirant
No I didn't. I wasn't even aware of that option. Any idea what this would cost? There are 4 1tb drives in the system.
Thank you.
- BrianL2Jul 05, 2016NETGEAR Employee Retired
Hi CVeit,
First, you will get charged for per incident support and then they will offer the data recovery services for $200. Again this process won't guarantee the success of recovering your data. Let me know if you have other questions.
Kind regards,
BrianL
NETGEAR Community Team
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