NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS NV+ v2 is unable to access the data volume.
Hi, We live in Thailand and we regularly have power outages. And I guess that's what's happened today, as both my servers were down (Readynas Duo v2 and Readynas NV= v2) were out today, even tho...
Hello Marc_Nelis,
Those are your options for now, contact support or proceed to factory reset since you have backup.
If you choose factory reset, this will allow you to reinstall your NAS and create a new volume. Then just restore all your data from the back up.
Regards,
Hello Marc_Nelis,
Do you have RAIDar? What does RAIDar show for the disks inserted to the NAS?
Also, if you are able to get to the dashboard, please check the Volumes (System > Overview > Volumes), post what it shows.
Check also the Disk Status with Disk Smart.
To use Disk Smart:
1. Select Configure > Info.
2. Mouse over the i to display information about the hard disk.
Welcome to the community!
Regards,
JennC
Raidar shows all drives are available and ready and healthy.
Volumes (System > Overview > Volumes) shows blank.
Disk Smart:All 4 drives up and running.
I have downloaded the log file, but I'm not clear as to how to attach it
Hello Marc_Nelis,
Can you PM it me, please?
Regards,
JennC
Can you guide me how to PM ? (What does that stand for?)
Thx
Marc_Nelis wrote:
Can you guide me how to PM ? (What does that stand for?)
PM -> the "private message" facility in the forum. Just click on the "Messages" link on the top right.
If the log zip file is too big to attach, you can email it (the email address is part of this guide: http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-a-readynas-community-moderators%3F ). Or you can save it in google drive (or equivalent). If you do either of these, PM JennC with the subject line of the email or the web link.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
