NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
ReadyNAS NV+ v2 is unable to access the data volume.
Hi, We live in Thailand and we regularly have power outages. And I guess that's what's happened today, as both my servers were down (Readynas Duo v2 and Readynas NV= v2) were out today, even tho...
Hello Marc_Nelis,
Those are your options for now, contact support or proceed to factory reset since you have backup.
If you choose factory reset, this will allow you to reinstall your NAS and create a new volume. Then just restore all your data from the back up.
Regards,
JennC
Can you guide me how to PM ? (What does that stand for?)
Thx
Marc_Nelis wrote:
Can you guide me how to PM ? (What does that stand for?)
PM -> the "private message" facility in the forum. Just click on the "Messages" link on the top right.
If the log zip file is too big to attach, you can email it (the email address is part of this guide: http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-a-readynas-community-moderators%3F ). Or you can save it in google drive (or equivalent). If you do either of these, PM JennC with the subject line of the email or the web link.
Hi,
I've sent the Log file and also posted it on
https://www.dropbox.com...MOD EDIT - deleted dropbox link
Marc_Nelis wrote:
Hi,
I've sent the Log file and also posted it on
https://www.dropbox.com...The idea is not to post the link publically... That protects you from any possibility of private information leakage.
Hello Marc_Nelis,
Do you have any USB disk plugged in to the NAS? If so, please unplug and see if same problem.
You may really need to contact support center, they might offer you per incident support contract as the warranty of your NAS already ran out.
Regards,
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
