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Forum Discussion
Solved
ReadyNAS Pro 6 - Volume has disapeared
I Have a ReadyNAS Pro6 running 6.5.1. Last night I had a power outage and when the NAS came back up I had an error message saying it couldn't detect the disks. I've had this before and going into b...
Just to close off this thread. Thanks to mdgm who remoted in and enabled me to recover all my data before I did a factory reset. :-)
I emailed my ReadyNAS logs as per http://kb.netgear.com/app/answers/detail/a_id/21543/~/how-do-i-send-all-logs-to-a-readynas-forum-moderator%3F?cid=wmt_netgear_organic
However, I got a bounce back saying this (I removed actual email addresses)
Concentrix Secure Email Gateway has blocked the following message:
Message: B57c22d730000.000000000001.0001.mml
Date: 8/28/2016
From:xxxx@xxxxxxxxx
To:xxxxxxxx@concentrix.com;xxxxxxxx@concentrix.com; xxxxxx@concentrix.com; xxxxxx@concentrix.com
Subject: ReadyNAS Pro 6 - Volume has disapeared
xxx@xxxxxxx is not allowed to send to the intended recipient(s) as defined on Concentrix Email and Information Exchange Policy.
Did a moderator request the logs? If so, does it seem possible that the mod requesting them had one of the rejected email addresses?
I emailed the single email address but the bounce back had the four individual email addressees @Concentrix.com
john_h1 wrote:
@I emailed the single email address but the bounce back had the four individual email addressees @Concentrix.com
The address is forwarded to a group, and clearly the distribution list is a bit stale.
More importantly, if no one requested your logs I don't think anyone will look at them - especially it you didn't put someone's username in the subject line (with a link to the thread in the email body).
FWIW, I don't work for Netgear and probably am not the right person to look into your issue.
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