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Forum Discussion
ReadyNAS Pro 6 Became Inaccessible - Support Case: 25326829
Hi all, This morning a NAS I support in business became inaccessible. Status screen showed IP address etc and lights on but would not even respond to ping. Had to press and hold power button to pow...
It now seems support don't want to help me as it's beyond 90 days. I've had e-mail support previously and it should be provided beyond 90 days as per:
* Lifetime Technical Support is provided via free phone support for first 90 days, and via free online chat thereafter.
Needless to say I have pointed this out to the agent...
May be writing a letter to Rob Wells and Patrick Lo if I am actually denied support! :x
Such a shame as the folks on this forum are very helpful.
* Lifetime Technical Support is provided via free phone support for first 90 days, and via free online chat thereafter.
Needless to say I have pointed this out to the agent...
May be writing a letter to Rob Wells and Patrick Lo if I am actually denied support! :x
Such a shame as the folks on this forum are very helpful.
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