ReadyNAS Pro 6 Became Inaccessible - Support Case: 25326829

Well, what I do find interesting is the fact the USB drive is even doing anything. If you look at the full logs uploaded to my case you will see that I had already disconnected it from Frontview but had not gone to site to remove it as yet.

I suspect the drive may have been the trigger but I don't see how it came to get reconnected and furthermore lead to a crash with no other dumps etc.

If there were other random lockups then yes I would look at disk and memory tests. Interestingly whilst the device was inaccessible and didn't respond to pings etc, pressing the button on the front did display IP address, I do suspect this is handled separately to the underlying OS though.

You can see why I am reluctant to pay for extended support in this instance because I suspect they won't be able to find the fault. It was more curiosity to see if anybody else had seen the same behaviour from your large customer base.