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liselotte111's avatar
liselotte111
Aspirant
Dec 13, 2021

Readynas pro 6 not booting.

My problem is very similar to https://community.netgear.com/t5/Using-your-ReadyNAS-in-Business/Readynas-Pro-6-won-t-boot/td-p/1033801

 

It was running readyNAS OS6 without any problems, but after a failure it doesn't boot anymore (showing boot menu). There is also no network activity.

Things I tried:
Restoring with an usb drive using RAIDiator 4.2:

- with OS6
- with the downgrade image (6->4.2) supplied on this forum
- on many different USB drives

All with an empty (no partitions) hard drive

 

Then I tried to run xpenology (DSM 6). This works as intended. Since I could now acces the system via SSH again I looked for the internal flash. Checking the timestamps, the USB drive did change something.

 

As a last resort I copied the contents of the downgrade image:

csums.md5
initrd.gz
kernel
kernel.up
memtest
root.tlz
supplmnt.tlz
syslinux.cfg
version.txt

 to the internal flash. Installed an empty drive and tried to boot. Again, nothing (and still no LAN activity).

 

It would be great if someone could supply me with the right image to flash using ssh (and serial number?)


 

 

14 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Are you booting xpenology from an external USB device?  If you re-wrote the internal boot device, then you've lost the ability to revert back to 4.2 or 6.x firmware.  Netgear support should be able to rebuild it - but they might not, since they don't support OS 6 or xpenology on your NAS.

     

    If you only booted xpenology from an external USB device, then a mod ( JeraldM ) might willing to help.  

     

    Can you boot into tech support mode? 

    • liselotte111's avatar
      liselotte111
      Aspirant

      I only booted xpenology from the USB drive. Mainly to see if the hardware (lan, etc.) was still working. 

      When the NAS displays boot mode I'm supposed to cycle through the boot modes using the back-up button right? It doesn't respond to that. But that's been the case since it's running OS6. 

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        liselotte111 wrote:

        When the NAS displays boot mode I'm supposed to cycle through the boot modes using the back-up button right? It doesn't respond to that. But that's been the case since it's running OS6. 


        Yes, pushing the backup button is supposed to cycle through the modes.  It should have been working after you converted to OS-6.

         

        Part of the puzzle here is that Netgear folks (whether a mod or support) would need some way to access the NAS.  Normally that would be tech support mode.

         

        One option of course is to stick with xpenology.

  • So after a lot of experimenting I still cannot proceed any further than the same error message: loading aborted. 

    I can however finally boot into tech support mode. I can telnet into the device and RAIDar tells me the following:

    Model: None
    Name: readynas
    Serial: NONE000200000

    Status: Techsupport mode
    Firmware: -

     

    Maybe one of the mods would be so kind to help me revive this ultra 6?

     

     

     

     

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