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READYNAS RN104 ADMIN ACCOUNT LOCKOUT
I performed an upgrade on my ReadyNas 10400 to the latest version (firmware v6.8.0). I then logged into the admin page and tried to reset the default admin group name account name to a different name...
Sorry about this bug. We seem to have missed this in testing. You should not be able to change the admin group name. The system relies on a group called admin to work properly.
If you're having a problem caused by changing the admin group name in 6.8, please PM me and I can walk you through getting it fixed. We'll fix it in an upcoming release.
Thanks.
Everything is stored on the drives. The flash only serves to bnoot the OS on the drives or, in the absence of one, install it. Doing a factory reset with another drive accomplishes nothing. In fact, factory default will be what you get automatically with a new drive alone. When you put in the old drive instead, all your old (corrupt) settings will still be there.
I assume you have been mucking with the admin group and user via SSH, as the GUI prevents you from doing that. And for good reason, they should never be changed. In fact, no user or group accounts should be touched outside the GUI or ReadyCloud. There are also ReadyNAS-specific databases associated with the GUI and a conflict with standard Linux accounts can result in where you find yourself.
I believe you are right and there is nothing to do but a factory default.
When you say you have "no access", do you mean to the data as well as the admin interface? If so, are you looking for a way to recover the data that's on the drive(s)? If so, give more details about the number of drives and RAID configuration (if it's not just one, as you have indicated) and perhaps we can at least help you with that.
I have this exact same issue - logged in after doing some upgrades to other network equipment (no changes of any kind to the NAS) but always had a little OCD that when I tried to change permissions on my shares, I had both an admin user, and an admin group. Using the GUI (ssh isn't enabled on my NAS). After changing, it immediately disconnected me from the NAS, and asked me for a password. I know the password, and using it on either admin or admins did nothing. Is there a solution?
It does appear that after changing the permission of the share you will lose access and you will need to login using the new user credentials. However in your case you are having trouble logging in the password is not working, is this correct? If so, you could try to delete the cache of the computer then try to login again or reboot the computer then try to access the shares again.
Regards,
Marty_M
NETGEAR Community TeamI never changed either the permissions, or the users. Just the name of the admin group (now admins). The issue at hand is that I can't log into the readynas at all now. I still have access to my shares largely the same as before, and have been able to pull my data off, but I can't administer the NAS
I've sent you both PMs. I can have a look at your systems. If it is just this it should be easy to fix it.
I've reproduced the issue and have successfully tested renaming the group back from the backend.
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