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Forum Discussion
rvizcain
Sep 04, 2017Follower
READYNAS RN104 ADMIN ACCOUNT LOCKOUT
I performed an upgrade on my ReadyNas 10400 to the latest version (firmware v6.8.0). I then logged into the admin page and tried to reset the default admin group name account name to a different name...
- Sep 20, 2017
Sorry about this bug. We seem to have missed this in testing. You should not be able to change the admin group name. The system relies on a group called admin to work properly.
If you're having a problem caused by changing the admin group name in 6.8, please PM me and I can walk you through getting it fixed. We'll fix it in an upcoming release.
Thanks.
octovert
Sep 09, 2017Aspirant
I have this exact same issue - logged in after doing some upgrades to other network equipment (no changes of any kind to the NAS) but always had a little OCD that when I tried to change permissions on my shares, I had both an admin user, and an admin group. Using the GUI (ssh isn't enabled on my NAS). After changing, it immediately disconnected me from the NAS, and asked me for a password. I know the password, and using it on either admin or admins did nothing. Is there a solution?
Marty_M
Sep 12, 2017NETGEAR Employee Retired
It does appear that after changing the permission of the share you will lose access and you will need to login using the new user credentials. However in your case you are having trouble logging in the password is not working, is this correct? If so, you could try to delete the cache of the computer then try to login again or reboot the computer then try to access the shares again.
Regards,
Marty_M
NETGEAR Community Team
- octovertSep 12, 2017Aspirant
I never changed either the permissions, or the users. Just the name of the admin group (now admins). The issue at hand is that I can't log into the readynas at all now. I still have access to my shares largely the same as before, and have been able to pull my data off, but I can't administer the NAS
- mdgm-ntgrSep 13, 2017NETGEAR Employee Retired
I've sent you both PMs. I can have a look at your systems. If it is just this it should be easy to fix it.
I've reproduced the issue and have successfully tested renaming the group back from the backend.
- mdgm-ntgrSep 13, 2017NETGEAR Employee Retired
octovert your admin group has been renamed back. You should be able to access the web admin page again now.
We're planning to block renaming the admin group.
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