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ReadyNAS RN104 stuck and not working after 6.7.4 firmware install
Hi everybody,
after the last 6.7.4 firmware update my RN104 has strange behaviour.
Sometimes it gets stuck and the only way to reboot it is to pull the AC plug.
The front button or the back reset button are doing nothing.
I suppose it mostly happens in the morning according to scheduled reboots, but I'm not sure...
Any suggestion about it?
Thanks a lot
18 Replies
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Have you checked the logs?
Have you reviewed the SMART stats?
- I'll check logs as soon as possible.
Don't know what SMART stats are... can you please explain?
Thanks a lot
77Pale77There's a general overview of SMART here: https://en.wikipedia.org/wiki/S.M.A.R.T.
Once you get the logs, you'll see them in disk_info.log.
Here is my logs, only yellow dotted ones, saying about disk space less than 20-30%, as I can understand!
do you see something worse?
Thanks a lot!
Thu Jun 8 2017 22:39:47
System: Set locale to en-us.
Thu Jun 8 2017 16:01:05
System: ReadyNASOS background service started.
Thu Jun 8 2017 16:00:49
Volume: Less than 20% of volume data's capacity is free. Performance on volume data will degrade if additional capacity is consumed. NETGEAR recommends that you add capacity to avoid performance degradation.
Thu Jun 8 2017 16:00:45
System: ReadyNASOS service or process (readynasd) was restarted.
Thu Jun 8 2017 15:44:42
System: Antivirus scanner definition file was updated to 58.23455.
Thu Jun 8 2017 15:28:02
System: ReadyNASOS background service started.
Thu Jun 8 2017 15:27:58
Volume: Less than 20% of volume data's capacity is free. Performance on volume data will degrade if additional capacity is consumed. NETGEAR recommends that you add capacity to avoid performance degradation.
Thu Jun 8 2017 15:27:55
System: ReadyNASOS service or process was restarted.
Thu Jun 8 2017 8:01:56
System: ReadyNASOS background service started.
Thu Jun 8 2017 8:01:52
Volume: Less than 20% of volume data's capacity is free. Performance on volume data will degrade if additional capacity is consumed. NETGEAR recommends that you add capacity to avoid performance degradation.
Thu Jun 8 2017 2:00:07
System: The system is shutting down.
Wed Jun 7 2017 8:19:23
System: Antivirus scanner definition file was updated to 57.23452.
Wed Jun 7 2017 8:01:59
System: ReadyNASOS background service started.
Wed Jun 7 2017 8:01:55
Volume: Less than 20% of volume data's capacity is free. Performance on volume data will degrade if additional capacity is consumed. NETGEAR recommends that you add capacity to avoid performance degradation.
Wed Jun 7 2017 2:00:07
System: The system is shutting down.
Tue Jun 6 2017 11:37:54
Volume: Less than 20% of volume data's capacity is free. Performance on volume data will degrade if additional capacity is consumed. NETGEAR recommends that you add capacity to avoid performance degradation.
Tue Jun 6 2017 10:26:38
System: Antivirus scanner definition file was updated to 57.23450.
Tue Jun 6 2017 10:10:04
System: ReadyNASOS background service started.
Tue Jun 6 2017 10:09:58
Volume: Less than 30% of volume data's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 5%.
Mon Jun 5 2017 16:38:24
System: The system is shutting down.
Mon Jun 5 2017 8:18:59
System: Antivirus scanner definition file was updated to 57.23448.
Mon Jun 5 2017 8:01:58
System: ReadyNASOS background service started.
Mon Jun 5 2017 8:01:54
Volume: Less than 30% of volume data's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 5%.
Mon Jun 5 2017 2:00:07
System: The system is shutting down.
Sun Jun 4 2017 18:39:06
System: ReadyNASOS background service started.
Sun Jun 4 2017 18:39:04
Volume: Less than 30% of volume data's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 5%.
Sun Jun 4 2017 18:34:46
System: The system is shutting down.
Sun Jun 4 2017 18:28:45
System: ReadyNASOS background service started.
Sun Jun 4 2017 18:28:23
Volume: Less than 30% of volume data's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 5%.
Sun Jun 4 2017 18:28:11
System: ReadyNASOS service or process (readynasd) was restarted.
Sun Jun 4 2017 18:12:54
System: Antivirus scanner definition file was updated to 57.23446.
Sun Jun 4 2017 18:12:27
Account: User 'Lu' was added.
Sun Jun 4 2017 17:53:42
System: ReadyNASOS background service started.
Sun Jun 4 2017 17:53:38
Volume: Less than 30% of volume data's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 5%.
Sun Jun 4 2017 17:53:34
System: ReadyNASOS service or process was restarted.
Sun Jun 4 2017 17:42:08
System: ReadyNASOS background service started.
Sun Jun 4 2017 17:42:05
Volume: Less than 30% of volume data's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 5%.
Sun Jun 4 2017 17:42:01
System: ReadyNASOS service or process was restarted.
Sun Jun 4 2017 8:18:52
System: Antivirus scanner definition file was updated to 57.23445.
Sun Jun 4 2017 8:01:54
System: ReadyNASOS background service started.
Sun Jun 4 2017 8:01:51
Volume: Less than 30% of volume data's capacity is free. NETGEAR recommends that you add capacity to maintain current performance levels. Continuous protection snapshots will be deleted when volume free space is less than 5%.
Sun Jun 4 2017 8:01:48
System: ReadyNASOS service or process was restarted.
Sat Jun 3 2017 23:43:53
System: Antivirus scanner definition file was updated to 57.23444.
- Thanks a lot.
Can you please post the exact row where I can see it?
How can I solve it and on what is it depending?Ok thank you!
I think 10Tb Ironwolf should be the right choice to increase my NAS capacity too. What do you think about it?
Can you please link the procedure to replace disk? My NAS is Xraid formatted.
Thank you very much!!!
77Pale77
- Ok I understand but I don't have all 10tb hdd.
Others are 1,3,4Tb. I think that if you say 4x4Tb=16Tb is typical in x-raid, 8+1+3+4Tb = 16Tb would be similar, isn't it? So I think 8Tb istead of 10Tb would be enough.
Anyway, isn't Xraid capable of rebuilding data if one disk fails?
Thanks again, you're really helpful!
77Pale77
77PALE77 wrote:
Others are 1,3,4Tb. I think that if you say 4x4Tb=16Tb is typical in x-raid, 8+1+3+4Tb = 16Tb would be similar, isn't it? So I think 8Tb istead of 10Tb would be enough.The volume capacity rule for single-redundancy xraid is "sum the disks and subtract the largest".
4x4 TB gives you a 12 TB volume size (10.9 TiB) .
8+1+3+4 TB gives you an 8 TB volume size (7.2 TiB).
10+1+3+4 TB also gives you an 8 TB volume size (7.2 TiB).
You waste space whenever the two largest disks aren't the same size.
77PALE77 wrote:
Anyway, isn't Xraid capable of rebuilding data if one disk fails?Yes. And the larger the volume size, the longer that rebuild takes. All the blocks on the replacement disk must be reconstructed. That reconstruction requires reading the every block on all the remaining disks. The volume is unprotected ("degraded") until that process completes. Large volumes on an RN104 can easily take a week. If a second disk fails during the reconstruction, you lose all your data.
FWIW, RAID is not enough to keep your data safe. If you depend on RAID for that, at some point you will lose your data. The only way I know of to keep your data safe is to have at least one copy on another device. I keep multiple copies myself (as I have had backup devices fail when I needed them).
Hi guys,
finally I've got my NAS expanded with a new 8Tb Ironwolf.
Since I have a 2Tb disk I decided to change my last 1Tb on the NAS with it.
But it is formatted in FAT32 and as I do hot swap two partition are shown with red dot in admin page and it seems it can't resync data.
Should I destroy them to start the resync process?
Or should I format disk in other way before inserting it?
- Hi!
Maybe it was a problem due to the disk sleep. It was active but I don't remember why. Now I turned it off and see what happens.
Anyway I've got a backup yet and the 2Tb is not installed. I wait and see and maybe do a factory default later (it's a hard choice!!!)
Thanks a lot
77Pale77
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