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ReadyNAS Ultra 2 won't boot after power failure
Hi,
I bought a ReadyNAS Ultra 2 back in 2012. I have two 2TB Seagate disks in it. I was using one disk as a file server and the other disk is a backup of the first disk. It has worked fine until a couple of days ago when it stopped working after a power failure. When I press the ON button all that happens is that the fan starts to spin.
I have tried to tried to access the boot menu by following these steps: http://kb.netgear.com/app/answers/detail/a_id/21100/~/how-do-i-access-the-boot-menu-on-my-readynas-ultra-2,-ultra-2-plus,-or-pro-2?cid=wmt_netgear_organic
And I have made a USB Recovery tool by following the steps described here: http://kb.netgear.com/app/answers/detail/a_id/30267/~/raidiator-4.2%3A-usb-recovery-tool?cid=wmt_netgear_organic . I have tried with two different USB but nothing happens.
I have also connected one of the disks to my PC to try to access the data on the disk. The disk shows up in the Disk management in Windows 10 but I can't assign a drive letter to it, so I can't even access the data this way.
I have googled a little bit and found that the disk needs to be MBR(?) in order to be able to assign a drive letter to it in Windows 10. And then I found some info (http://www.partition-tool.com/resource/GPT-disk-partition-manager/convert-gpt-disk-to-mbr-disk.htm) saying that a program called EaseUS Partition Manager can convert a GPT disk to MBR without data loss. Is this correct? Can I use the free trial of EaseUS Partition Manager to convert my disk to MBR without losing the data on it? And would I then be able to access the disk from Windows 10?
Or is there any other way?
I really don't want to lose all my data that I have on the disks. How can I get my ReadyNAS to work again? Or how can I access the data on the disks by other means? Please, can someone help me?
The safest option is to use Netgear's Data Recovery service. It is expensive - but that's true of all data recovery services.
Or you could start with per-incident general support, and see if they can get your NAS running again.
So try my.netgear.com.
Ron73 wrote:
I have googled a little bit and found that the disk needs to be MBR(?) in order to be able to assign a drive letter to it in Windows 10. And then I found some info (http://www.partition-tool.com/resource/GPT-disk-partition-manager/convert-gpt-disk-to-mbr-disk.htm) saying that a program called EaseUS Partition Manager can convert a GPT disk to MBR without data loss. Is this correct? Can I use the free trial of EaseUS Partition Manager to convert my disk to MBR without losing the data on it? And would I then be able to access the disk from Windows 10?The real problem is that the PC can't handle linux file systems. You could try r-linux for windows, and see if that can read it.
DON'T try to convert anything though, you will almost certainly do damage.
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The safest option is to use Netgear's Data Recovery service. It is expensive - but that's true of all data recovery services.
Or you could start with per-incident general support, and see if they can get your NAS running again.
So try my.netgear.com.
Ron73 wrote:
I have googled a little bit and found that the disk needs to be MBR(?) in order to be able to assign a drive letter to it in Windows 10. And then I found some info (http://www.partition-tool.com/resource/GPT-disk-partition-manager/convert-gpt-disk-to-mbr-disk.htm) saying that a program called EaseUS Partition Manager can convert a GPT disk to MBR without data loss. Is this correct? Can I use the free trial of EaseUS Partition Manager to convert my disk to MBR without losing the data on it? And would I then be able to access the disk from Windows 10?The real problem is that the PC can't handle linux file systems. You could try r-linux for windows, and see if that can read it.
DON'T try to convert anything though, you will almost certainly do damage.
Thanks for your reply.
I will check out r-linux and see if it can help. I also found something called Reclaime but I don't know if it is safe to use.
Netgear's Data Recovery service is maybe a bit too expensive. I could perhaps buy another ReadyNAS for that money and put my drives in it? But I don't know if that would work? Maybe it has to be the exact same model of NAS?
Ron73 wrote:
Netgear's Data Recovery service is maybe a bit too expensive. I could perhaps buy another ReadyNAS for that money and put my drives in it? But I don't know if that would work? Maybe it has to be the exact same model of NAS?
You could get another ultra or pro, and migrate the drives. But that assumes there is no damage to the drives, which might not be the case.
Some users have had good luck with reclaime.
I was able to recover my files with r-linux. Thanks alot for your help! :)
Hi
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