Hello, sorry for my bad English!I bought a ReadyNAS Ultra2, which was running fine!But then I had to factory reset it, because I planned on using it another place.I logged in to the NAS and made a factory reboot from the WebUI.But then things started to get wierd.The device wont boot up properly now.Then i tried factory resetting it from the device itself, by following this guide:http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menuBut when i turn on the device, the following LEDS are static on:POWERACTLED1LED2But if i try resetting it from the device itself, i can find it using RAIDiator where it gets an IP and all is good.But i can only press "Setup".So when i do that, and choose to make a new RAID config with 2 x 2TB discs in RAID 1. After that it is saying "installing" and thats good. After 1-2 minutes RAIDiator drops the connection the the NAS, and then i cannot connect to it again, unless i reset it(factory).Any thoughts of what I can do?I've uploaded some images of the NAS and the LEDS here:http://s27.postimg.org/9otpjx0aa/2014_02_25_13_44_34.jpghttp://s28.postimg.org/sqnd1vyrg/2014_02_25_13_44_55.jpghttp://s21.postimg.org/fs0g4izye/2014_02_25_13_45_09.jpg

You have an ultra 2, which is not a duo at all. Did you use the ultra/pro instructions in the boot menu? The NAS will not be reachable for a while during the reset process. How long are you waiting?Another approach is to remove the disks, and delete the partitions on a PC. Then reinsert them and power up the NAS.

Ah, thanks for that input.And yes, I tried using the instructions for the Ultra 2. Luckily for me it is the same as the Duo V2 according to:http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menuI tried waiting for atleast 8 hours. Even 18 hours the first time.And I also tried to take both disks and deleted the disks entirely. But still no luck.Thank you for your reply! :-)

Maybe try again, with only one disk inserted?

Hm, still not working.Tried "Factory Reboot" the device, and then go to RAIDiator and press "Setup".Then i picked the fixed size and said it should not create any RAID (The setting: None). I'll leave it for some hours and have a look again later tonight. :-)

ReadyNAS Ultra 2 | NETGEAR Communities

12 Replies

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StephenB
Guru - Experienced User
Feb 25, 2014
You have an ultra 2, which is not a duo at all.

Did you use the ultra/pro instructions in the boot menu? The NAS will not be reachable for a while during the reset process. How long are you waiting?

Another approach is to remove the disks, and delete the partitions on a PC. Then reinsert them and power up the NAS.
jhojlbr
Aspirant
Feb 25, 2014
Ah, thanks for that input.

And yes, I tried using the instructions for the Ultra 2. Luckily for me it is the same as the Duo V2 according to:
http://www.readynas.com/kb/faq/boot/how_do_i_use_the_boot_menu

I tried waiting for atleast 8 hours. Even 18 hours the first time.

And I also tried to take both disks and deleted the disks entirely. But still no luck.

Thank you for your reply! :-)
StephenB
Guru - Experienced User
Feb 25, 2014
Maybe try again, with only one disk inserted?
jhojlbr
Aspirant
Feb 25, 2014
I'll try that asap!
jhojlbr
Aspirant
Feb 25, 2014
Hm, still not working.

Tried "Factory Reboot" the device, and then go to RAIDiator and press "Setup".
Then i picked the fixed size and said it should not create any RAID (The setting: None).

I'll leave it for some hours and have a look again later tonight. :-)
jhojlbr
Aspirant
Feb 25, 2014
Hello again!

I tried letting it stand for the night. Though it doesen't seem to have worked. The POWER button is lit up, and the DISK 1 LED is lit up.
(Note that I took out the second disk.)

Any ideas what I could do?
mdgm-ntgr
NETGEAR Employee Retired
Feb 26, 2014
Do another factory reset but this time choose RAID-0.
jhojlbr
Aspirant
Feb 26, 2014
Hm, still not working. I tried it for 3 hours ago, still no sign of it.
And it's the same as before, i can see it in RAIDiator, but when I click setup and configure it, it disappears, after it configured the device.
vandermerwe
Master
Feb 26, 2014
Did you buy the ultra 2 new?
If so, contact Netgear support.
mdgm-ntgr
NETGEAR Employee Retired
Feb 26, 2014
Fixed. As I suspected a file on the internal flash was corrupt. So I extracted the firmware onto the internal flash and checked to make sure the files on the internal flash were not corrupt. Triggered another factory default. Should work now.