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Forum Discussion
Lham
Aug 19, 2015Aspirant
readynas ultra 4 failed: volume not found. #25615160
Hi,
My Ultra 4 failed after rebooting after a RAID scub and not the C: drive cannot be found. My case ID is #25615160
Can anyone advise how i can mount the drives so i can retrieve the data?
Mvh
Joakim
9 Replies
- LhamAspirant
Thanks. Further development with my NAS.
now i cannot even access the raidiator page.
I see from the front panel it has acquired a IP address but i cannot log in. :(
- LhamAspirantSupport isn't saying anything for now since my support has run out and using this forum was an option recommended
- mdgm-ntgrNETGEAR Employee Retired
It doesn't look good to me from what I saw in the logs.
But for situations like this the logs don't necessarily give the full picture.
You could consider whether you want to purchase data recovery but do note that it may be unsuccessful.
- LhamAspirant
Hi mdgm,
does it help if i pop in another "old" disk?
or can i mount the disks individually on to read data off it?
- LhamAspirantUnfortunately not. Am I screwed?
- StephenBGuru - Experienced User
Depending on the problem, you might not be able to mount the disks. Can you provide more information on what support is telling you?
- mdgm-ntgrNETGEAR Employee Retired
Looking at the logs it looks like two disks have dropped out of one of the RAID-5 layers.
Do you have a backup?
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