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Kable's avatar
Kable
Follower
Jan 30, 2016

Recovering RAID Array after "No volume Found" error

A client of mine has a ReadyNAS 3200 and after a hard drive started to become corrupted, it stopped working. When I log into the web console, it gives me an error saying "no volume exists" . It was setup to use RAID6 so there should be redundancy in scenerios such as this. Regardless, I really need to get this working and I need some help.

 

Here's what I have found...

 

The unit is trying to mount the device "/dev/c/c" however this doesn't exist.

 

Here's is the output of the mdadm scan:

NAS3200:/c# mdadm -D --scan -vv
/dev/md/0:
        Version : 1.2
  Creation Time : Thu Mar 18 04:01:19 2010
     Raid Level : raid1
     Array Size : 4194292 (4.00 GiB 4.29 GB)
  Used Dev Size : 4194292 (4.00 GiB 4.29 GB)
   Raid Devices : 12
  Total Devices : 12
    Persistence : Superblock is persistent

    Update Time : Sat Jan 30 15:12:25 2016
          State : clean
 Active Devices : 12
Working Devices : 12
 Failed Devices : 0
  Spare Devices : 0

           Name : 003048FAF4C0:0
           UUID : 4180ac37:4a2fedcc:ecdf1aac:62a18ee9
         Events : 75517

    Number   Major   Minor   RaidDevice State
       0       8        1        0      active sync   /dev/sda1
       1       8       17        1      active sync   /dev/sdb1
       2       8       33        2      active sync   /dev/sdc1
       3       8       49        3      active sync   /dev/sdd1
       4       8       81        4      active sync   /dev/sdf1
       5       8       65        5      active sync   /dev/sde1
       6       8       97        6      active sync   /dev/sdg1
       7       8      113        7      active sync   /dev/sdh1
       8       8      129        8      active sync   /dev/sdi1
       9       8      145        9      active sync   /dev/sdj1
      10       8      161       10      active sync   /dev/sdk1
      12       8      177       11      active sync   /dev/sdl1
/dev/md/1:
        Version : 1.2
  Creation Time : Wed Sep 23 11:16:53 2015
     Raid Level : raid6
     Array Size : 5242240 (5.00 GiB 5.37 GB)
  Used Dev Size : 524224 (512.02 MiB 536.81 MB)
   Raid Devices : 12
  Total Devices : 12
    Persistence : Superblock is persistent

    Update Time : Sat Jan 30 15:11:03 2016
          State : clean
 Active Devices : 12
Working Devices : 12
 Failed Devices : 0
  Spare Devices : 0

         Layout : left-symmetric
     Chunk Size : 64K

           Name : 003048FAF4C0:1
           UUID : bad515a8:ea150314:4f2d666e:73879304
         Events : 145

    Number   Major   Minor   RaidDevice State
       0       8        2        0      active sync   /dev/sda2
       1       8       18        1      active sync   /dev/sdb2
       2       8       34        2      active sync   /dev/sdc2
       3       8       50        3      active sync   /dev/sdd2
       4       8       66        4      active sync   /dev/sde2
       5       8       82        5      active sync   /dev/sdf2
       6       8       98        6      active sync   /dev/sdg2
       7       8      114        7      active sync   /dev/sdh2
       8       8      130        8      active sync   /dev/sdi2
       9       8      146        9      active sync   /dev/sdj2
      10       8      162       10      active sync   /dev/sdk2
      11       8      178       11      active sync   /dev/sdl2

I also confirmed that the unit see's each disk in a RAID array:

NAS3200:/c# fdisk -l
Found valid GPT with protective MBR; using GPT

Disk /dev/sda: 3907029168 sectors, 1863G
Logical sector size: 512
Disk identifier (GUID): 50490f79-a127-49b1-b40f-fe0665d54c76
Partition table holds up to 8 entries
First usable sector is 4, last usable sector is 3907029164

Number  Start (sector)    End (sector)  Size       Code  Name
   1               4         8388611       4096M   0700  Linux RAID
   2         8388612         9437187        512M   0700  Linux RAID
   5         9437189      3907024064       1858G   0700  Linux RAID
Found valid GPT with protective MBR; using GPT

Disk /dev/sdb: 3907029168 sectors, 1863G
Logical sector size: 512
Disk identifier (GUID): db4e54ca-1d2b-4d91-9a08-899cc335a6a8
Partition table holds up to 8 entries
First usable sector is 4, last usable sector is 3907029164

Number  Start (sector)    End (sector)  Size       Code  Name
   1               4         8388611       4096M   0700  Linux RAID
   2         8388612         9437187        512M   0700  Linux RAID
   5         9437189      3907024064       1858G   0700  Linux RAID
Found valid GPT with protective MBR; using GPT

Disk /dev/sdc: 3907029168 sectors, 1863G
Logical sector size: 512
Disk identifier (GUID): 83fb9395-8cf1-43d6-bc6b-1def79be7cec
Partition table holds up to 8 entries
First usable sector is 4, last usable sector is 3907029164

Number  Start (sector)    End (sector)  Size       Code  Name
   1               4         8388611       4096M   0700  Linux RAID
   2         8388612         9437187        512M   0700  Linux RAID
   5         9437189      3907024064       1858G   0700  Linux RAID
Found valid GPT with protective MBR; using GPT

Disk /dev/sdd: 3907029168 sectors, 1863G
Logical sector size: 512
Disk identifier (GUID): b5a37072-284b-474d-b1d4-ebf9692cbbe1
Partition table holds up to 8 entries
First usable sector is 4, last usable sector is 3907029164

Number  Start (sector)    End (sector)  Size       Code  Name
   1               4         8388611       4096M   0700  Linux RAID
   2         8388612         9437187        512M   0700  Linux RAID
   5         9437189      3907024064       1858G   0700  Linux RAID
Found valid GPT with protective MBR; using GPT

Disk /dev/sde: 3907029168 sectors, 1863G
Logical sector size: 512
Disk identifier (GUID): 00a7e831-e823-4255-931d-c5afd46bc661
Partition table holds up to 8 entries
First usable sector is 4, last usable sector is 3907029164

Number  Start (sector)    End (sector)  Size       Code  Name
   1               4         8388611       4096M   0700  Linux RAID
   2         8388612         9437187        512M   0700  Linux RAID
   5         9437189      3907024064       1858G   0700  Linux RAID
Found valid GPT with protective MBR; using GPT

Disk /dev/sdf: 3907029168 sectors, 1863G
Logical sector size: 512
Disk identifier (GUID): e6d709ae-0680-4ad8-a7e6-c5b576809896
Partition table holds up to 8 entries
First usable sector is 4, last usable sector is 3907029164

Number  Start (sector)    End (sector)  Size       Code  Name
   1               4         8388611       4096M   0700  Linux RAID
   2         8388612         9437187        512M   0700  Linux RAID
   5         9437189      3907024064       1858G   0700  Linux RAID
Found valid GPT with protective MBR; using GPT

Disk /dev/sdg: 3907029168 sectors, 1863G
Logical sector size: 512
Disk identifier (GUID): 02b5ab8b-1a80-4031-9a82-396feab2ddf9
Partition table holds up to 8 entries
First usable sector is 4, last usable sector is 3907029164

Number  Start (sector)    End (sector)  Size       Code  Name
   1               4         8388611       4096M   0700  Linux RAID
   2         8388612         9437187        512M   0700  Linux RAID
   5         9437189      3907024064       1858G   0700  Linux RAID
Found valid GPT with protective MBR; using GPT

Disk /dev/sdh: 3907029168 sectors, 1863G
Logical sector size: 512
Disk identifier (GUID): 71cda151-6fb5-4223-8f75-5c6fb6f20cc5
Partition table holds up to 8 entries
First usable sector is 4, last usable sector is 3907029164

Number  Start (sector)    End (sector)  Size       Code  Name
   1               4         8388611       4096M   0700  Linux RAID
   2         8388612         9437187        512M   0700  Linux RAID
   5         9437189      3907024064       1858G   0700  Linux RAID
Found valid GPT with protective MBR; using GPT

Disk /dev/sdi: 3907029168 sectors, 1863G
Logical sector size: 512
Disk identifier (GUID): 56b3561d-a05f-4779-b828-2fce2258f27f
Partition table holds up to 8 entries
First usable sector is 4, last usable sector is 3907029164

Number  Start (sector)    End (sector)  Size       Code  Name
   1               4         8388611       4096M   0700  Linux RAID
   2         8388612         9437187        512M   0700  Linux RAID
   5         9437189      3907024064       1858G   0700  Linux RAID
Found valid GPT with protective MBR; using GPT

Disk /dev/sdj: 3907029168 sectors, 1863G
Logical sector size: 512
Disk identifier (GUID): 6d447850-a645-4f51-82a7-6f728276cb77
Partition table holds up to 8 entries
First usable sector is 4, last usable sector is 3907029164

Number  Start (sector)    End (sector)  Size       Code  Name
   1               4         8388611       4096M   0700  Linux RAID
   2         8388612         9437187        512M   0700  Linux RAID
   5         9437189      3907024064       1858G   0700  Linux RAID
Found valid GPT with protective MBR; using GPT

Disk /dev/sdk: 3907029168 sectors, 1863G
Logical sector size: 512
Disk identifier (GUID): 5fbe08c2-1d3a-4a66-b034-19e55e1df427
Partition table holds up to 8 entries
First usable sector is 4, last usable sector is 3907029164

Number  Start (sector)    End (sector)  Size       Code  Name
   1               4         8388611       4096M   0700  Linux RAID
   2         8388612         9437187        512M   0700  Linux RAID
   5         9437189      3907024064       1858G   0700  Linux RAID
Found valid GPT with protective MBR; using GPT

Disk /dev/sdl: 3907029168 sectors, 1863G
Logical sector size: 512
Disk identifier (GUID): 483486b0-f6c9-4981-b246-d4022f7d7e0c
Partition table holds up to 128 entries
First usable sector is 34, last usable sector is 3907029134

Number  Start (sector)    End (sector)  Size       Code  Name
   1              64         8388671       4096M   0700
   2         8388672         9437247        512M   0700
   5         9437256      3907024131       1858G   0700

Disk /dev/md0: 4294 MB, 4294955008 bytes
2 heads, 4 sectors/track, 1048573 cylinders
Units = cylinders of 8 * 512 = 4096 bytes

Disk /dev/md0 doesn't contain a valid partition table

Any help you can give me would be VERY appriciated!

11 Replies

Replies have been turned off for this discussion
  • You may have to transfer the disks in order to a linux box and recover that way

    have a look at

    https://community.netgear.com/t5/Backing-up-to-your-ReadyNAS/How-to-recover-data-usin-Linux/td-p/866187

     

    There is another more involved thread of the forum

     

    https://community.netgear.com/t5/ReadyNAS-in-Business/OS6-Data-Recovery-How-to-Mount-BTRFS-Volumes/td-p/895558

     

    and there are some windows based software packages once agine which involve installing the discs into a windows machine

    Reclaime and UFS Explorer

     

    I am sure the MDGM will reply to this and advise

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    This could be a data recovery situation. The output you have provided shows that the array on which the data volume sits has failed to start.

     

    Can you send me your logs (see the Sending Logs link in my sig)?

    • mdgm-ntgr's avatar
      mdgm-ntgr
      NETGEAR Employee Retired

      This is a 3200 which runs RAIDiator-x86, which uses EXT4 not BTRFS.

      Disk 12 has failed. It has a huge reallocated sector count and has failed basic self-testing.

       

      Also the volume failed to mount. This does sound like a data recovery situation so you would be best to contact support if you wish to purchase a data recovery contract. Please note that data recovery may be unsuccessful.

      It looks like you have attempted to fix the problem yourself which appears to have only succeeded in making the problem worse.


      It's one thing to attempt to recover data using a Linux machine when the array, volume, disks are fine. It's quite another to attempt data recovery when there are problems with one/more disks, the volume and the array.

      • Davexyz2's avatar
        Davexyz2
        Aspirant

        I recovered an ext volume from an NV+v! which had a disc "fail" using ufs explorer