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Retired_Member's avatar
Retired_Member
Oct 18, 2011

Remote access to frontview unusably slow - what can be done?

Hi, not sure if this is the right place for this question, but here goes:

How can I improve or even influence the speed of accessing a remote NAS from across the Atlantic? I'm trying to set up a backup between an Ultra 4 Plus and NV+ on either side of the Atlantic but accessing Frontview is the first problem - it won't fully load (just the background).

At my end the connection is 37.4mbps down and 8 up, at the other end it's 22.4 down and 23.7 up

A tracert shows:

Tracing route to pool-108-20-43-198.bstnma.fios.verizon.net [108.20.43.198]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 6 ms 6 ms 6 ms 217.32.146.171
3 6 ms 7 ms 6 ms 217.32.146.222
4 7 ms 6 ms 7 ms 213.120.177.106
5 7 ms 6 ms 6 ms 213.120.176.74
6 7 ms 7 ms 7 ms 213.120.176.182
7 7 ms 7 ms 6 ms acc2-10GigE-0-2-0-5.l-far.21cn-ipp.bt.net [109.159.249.227]
8 12 ms 10 ms 11 ms core2-te0-14-4-0.ealing.ukcore.bt.net [109.159.249.143]
9 7 ms 7 ms 7 ms transit2-xe1-1-0.ealing.ukcore.bt.net [62.6.200.142]
10 7 ms 7 ms 7 ms t2c4-xe-9-1-0.uk-eal.eu.bt.net [166.49.168.53]
11 8 ms 8 ms 8 ms xe-8-0-0.edge4.London2.Level3.net [212.187.192.61]
12 18 ms 17 ms 17 ms ae-31-53.ebr1.London2.Level3.net [4.68.117.94]
13 8 ms 15 ms 17 ms ae-1-100.ebr2.London2.Level3.net [4.69.141.118]
14 8 ms 8 ms 8 ms ae-3-3.ebr1.London1.Level3.net [4.69.141.189]
15 9 ms 8 ms 8 ms vlan103.ebr2.London1.Level3.net [4.69.143.94]
16 77 ms 77 ms 77 ms ae-42-42.ebr1.NewYork1.Level3.net [4.69.137.70]
17 77 ms 77 ms 77 ms ae-4-4.ebr1.NewYork2.Level3.net [4.69.141.18]
18 86 ms 77 ms 77 ms ae-1-51.edge2.NewYork2.Level3.net [4.69.138.195]
19 76 ms 76 ms 76 ms Verizon-level3-2x10g.NewYork.Level3.net [4.68.62.42]
20 76 ms 76 ms 76 ms 0.ae1.XL4.NYC1.ALTER.NET [152.63.18.233]
21 93 ms 93 ms 93 ms xe-4-1-2-0.NY5030-BB-RTR1.verizon-gni.net [130.81.17.122]
22 * * * Request timed out.
23 93 ms 94 ms 94 ms pool-108-20-43-198.bstnma.fios.verizon.net [108.20.remote.ip]

Trace complete.


What can be done to achieve a workable speed

22 Replies

Replies have been turned off for this discussion
  • StephenB wrote:
    Jjnsgy wrote:
    Can I trouble you for more specific instructions for a noob? A little about the port forwarding, but the front view access remotely.
    Also, I am just setting up my nas and do have port 80 forwarded (to test - understand security risks and will change later on) and also have port 443 forwarded to the NAS. When I log on remotely (with IP address or with my domain name assigned by TZO - option for linksys router) with HTTP or HTTPS, I connect (I think) but get a blank page and it appears to be stuck in a loop of trying to load something from the server (IE reads "connecting") - but nothing comes up. Suggestions?
    I suggest you start a new thread on your problem, since having two conversations on this thread will be very confusing.


    My apologies and will do so. Thanks for your help. But will have solved the problem and will post the solution here:
    My primary router is a Linksys e4200. Unfortunately, it is located in a closet and the house is well shielded so the room where the NAS is has poor wireless access - but is wired on a LAN. I plugged my old WRK54G (all DHCP turned off, acting as a switch and WAP) and connected the NAS to this (in addition to stereo receiver and Sony Bluray player) - all are connected to the ethernet ports. Somehow, the wrk54g was blocking access. When I connected the NAS directly (omitting the WRK54G), everything worked like a charm!

    Thanks for the assistance!
  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Jjnsgy wrote:
    I plugged my old WRK54G (all DHCP turned off, acting as a switch and WAP) and connected the NAS to this (in addition to stereo receiver and Sony Bluray player) - all are connected to the ethernet ports. Somehow, the wrk54g was blocking access. When I connected the NAS directly (omitting the WRK54G), everything worked like a charm!
    Ok. Turning off DHCP is not enough to turn a router into a switch. It is still acting as a NAT router between the WAN connection and LAN connections. This could certainly block connections.

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