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Retrospect "Waiting for Media" backing up to ReadyNAS
I've been using Retrospect on my Windows PC for years. I'm currently at Retrospect 10.5 on Win10 x64. I recently bought my 3rd ReadyNAS, with all three in service. (An NV+, an Ultra 4, and now a 2...
Retrospect silently worked the other night, so I wanted to post an update. As I mentioned much earlier in this thread, I found a setting that let me connect as a different user.
In Retrospect 10.5 for Windows, it's here...
Configure -> Backup Sets
Select the backup set you are having issues with, then Properties, then the "Members" tab, then Properties again...
You should see a setting for Automatic Login..., where you can set a username and password.
I'm not sure, yet, if the username/password has to match anything. When I went back to check the settings so I could document it here, I realized I'd mistyped the username, yet it silently worked. Just for fun, I just now tried removing the password, and I should know tomorrow or the next day if it needs that. I suspect not, since my ReadyNAS is configured for anonymous read/write access.
Hi bhpowell,
Not very familiar with Retrospect unfortunately.
Could you tell me what firmware is on the 214?
Welcome to the forums.
Regards,
Firmware is 6.6.1.
I'm not sure the problem is unique to Retrospect; it might be an issue for any "scheduled" Windows 10 execution of an application. Unfortunately, I don't know much about how it all works on a Windows.
Hi bhpowell,
Do you have non-Windows 10 computers running the same program?
Can you try adding the Retrospect credential to the Windows 10 credential manager?
Also, can you check with Retrospect support. Maybe they have some inputs regarding Windows 10, OS6 ReadyNAS setup.
Your other ReadyNAS units are running a different OS so we might be able to further isolate it from there.
Regards,
Hi bhpowell,
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Regards,Thanks for the ideas.
Yesterday, it got stuck again, and I used the sysinternals process explorer to discern that the Retrospect process runs as the "NT Authority\System" user. This let me search for more possible solutions. One article on the Retrospect site pointed me towards a setting where I can configure a user to "connect as" when accessing the NAS. I've configured this to connect as my own user account, and will know in a couple of days if this solves the problem.
I still I'll don't understand why the new ReadyNAS behaves differently than the older models.
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