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Forum Discussion
RN102 adding new disks
Hi,
I have a Netgear ReadyNAS RN102, 2 bay model. I had 2 X 2 TB drives and I purchased 2 X new 3TB drives.
I removed one of the 2TB drives and inserted a new 3TB drive. All my data copied over and that went fine.
Then I removed the remaining 2TB drive and inserted the other new 3TB drive. As soon as I do this the NAS powers off. Then when I power on the NAS it tries to boot up and then shuts itself down.
The new drives are on the hardware compatibiity list, model: Seagate NAS HDD ST3000VN000
- I have tried swapping which bay each 3TB drive is in.
- I have checked the new 3TB drive and ensured it is blank and not formatted.
- I have tested both 3TB drives with the vendor software to ensure they have no bad sectors etc.
- I have tried re-inserting the old 2 X 2TB drives, waiting for the re-sync, then remove one 2TB drive insert the second new 3TB drive and the data syncs correctly. Then I format the first 3TB drive so it is blank again, then insert it with the other 3TB drive and the NAS powers off. Won't power on.
- My firmware is up-to-date version 6.6.0
- I'm running X-RAID, RAID 1
Any ideas please as to what my issue might be?
Thanks
3 Replies
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Is the RN102 still covered by warranty (3 years for the original purchaser).
If I'm reading your steps correctly, you've tried the two new drives in both orders, and it works until both are inserted, and then fails. But it is resyncing/working fine with 2x2TB or 2TB+3TB. One possibility is that the power brick isn't delivering enough to power both new drives, though I guess there could be some other issue with the chassis.
If you still have warranty coverage, I'd contact Netgear and ask for an RMA. If you don't, perhaps try to find a third-party replacement for the power brick.
Hi Stephen,
luckily I still have warranty until February 2017. I will take the NAS back to the supplier.
If I remove both hard drives from the NAS is there any local data stored on it, e.g. on flash memory etc?
Thanks
gizmopbucket wrote:
If I remove both hard drives from the NAS is there any local data stored on it, e.g. on flash memory etc?
All the settings, etc are on the drives. The NAS has the firmware image on it (so it can install it to unformatted disks). But no personal information.
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