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TonyT3ch's avatar
TonyT3ch
Aspirant
Feb 12, 2022

RN10200 - Not showing Admin Web UI after Factory Reset

I have a RN10200 and was doing a factory reset on the device and the Admin Web UI is not responding. The device is pingable and I can see it in the RAIDar App but the front end ui doesn't load. 

9 Replies


  • TonyT3ch wrote:

    I have a RN10200 and was doing a factory reset on the device and the Admin Web UI is not responding. The device is pingable and I can see it in the RAIDar App but the front end ui doesn't load. 


    What drives are you using?

    How long has it been non-responsive?

    • TonyT3ch's avatar
      TonyT3ch
      Aspirant

      I have 2 - 1TB Drives and after performing a factory reset the Admin Web UI stopped working. We tried factory resetting it for a second time but encountered the same results. This has been happening since yesterday, we can ping and the device is visible using the RAIDar APP. 

      • StephenB's avatar
        StephenB
        Guru

        TonyT3ch wrote:

        I have 2 - 1TB Drives

        What manufacturer/model?

         


        TonyT3ch wrote:

        after performing a factory reset the Admin Web UI stopped working. We tried factory resetting it for a second time but encountered the same results. This has been happening since yesterday, we can ping and the device is visible using the RAIDar APP. 


        Can you download the log zip with RAIDar?

        Can you access the shares with File Explorer (or Finder) after the web UI stops working?  Or does that fail also?

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