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dloca68's avatar
dloca68
Aspirant
Jun 05, 2019
Solved

RN10200 "shares" not visible in web interface

Hello,

I no longer see the "shares" when I log in as admin from the web interface, I only see "home" but before I had 5 shares with relative permissions for users and groups.


However the shares accessing via SMB from windows computers work, I can create / modify / delete files and folders.


how can i solve?

because if I don't see the shares I can no longer make changes to their configuration.


P.S. Firmware 6.9.3


Thanks for the attention

Kind regards

Dario L.

  • dloca68

     

    Hope everything is okay and the command we sent you over PM solved it.

     

    Many thanks!

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    dloca68 wrote:


    how can i solve?

    because if I don't see the shares I can no longer make changes to their configuration.

    My first suggestion is to make (or update) your backup of your files.  Something is definitely wrong with the NAS, and your data is particularly at risk.

     


    dloca68 wrote:

    I no longer see the "shares" when I log in as admin from the web interface, I only see "home"


    This is when browsing to https://nas-ip-address/admin ?

    Are you seeing any other errors (for instance, warnings of a full root partition)?

     

     

     

    • dloca68's avatar
      dloca68
      Aspirant

      Hi Stephen,
      There aren't any error in web interfacce.
      Yes i'm browsing to https://nas-ip-address/admin

       

      Thanks
      Dario

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        Well, backing up the data is the first priority.

         

        Also, try to download the log zip file - there likely are some clues in there.  You can send a link to them in a private message to JohnCM_S or Marc_V and ask them to analyze the logs for you.  But don't post the link publicly.  You use the envelope icon in the upper right of the forum page to send a PM.