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sdfjibsdf's avatar
sdfjibsdf
Aspirant
Oct 20, 2022
Solved

"Recover" grayed out in Shares

A folder in shares I'm seeking to "recover" to a computer on my wired Win10 network is grayed out.  I would be able to download individual files from this folder, but I need to recover the entire folder or directory (it contains over 1000 individual files).

 

Settings > Network Access snapshot below.

 

Thx.

 

ReadyNas 202

Firmware: 6.10.8

  • StephenB's avatar
    StephenB
    Oct 25, 2022
    sdfjibsdf wrote:

     I can't use Win Explorer to copy or transfer files from NAS to a networked computer.

    Why not? 

     

    Have you tried entering \\nas-name or \\nas-ip-address in the explorer address bar?  (use the real hostname or IP address of course, and be careful to use the correct slash direction).

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  • StephenB's avatar
    StephenB
    Guru - Experienced User
    Oct 20, 2022
    sdfjibsdf wrote:

    A folder in shares I'm seeking to "recover" to a computer on my wired Win10 network is grayed out. 

    Try going to the "file access" tab for the share.  Click on "reset", and then "reset permissions".  See if that solves it.

     

    When you say "recover", do you just mean "copy"?

    • sdfjibsdf's avatar
      sdfjibsdf
      Aspirant
      Oct 23, 2022

      Resetting the permissions under the File Access tab didn't work.  And actually a few of my folders have the "recover" grayed out.

       

      And yes, I'm trying to move the NAS files and directories onto a new computer on my network.

      • sdfjibsdf's avatar
        sdfjibsdf
        Aspirant
        Oct 23, 2022

        and here's another potentially relevant ss

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