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Forum Discussion
rn104 constantly dropping connection with lun after upgrade to 6.9.4
I have upgraded my RN104 to the latest firmware and now find that my connection to the LUN keeps dropping and reconnecting.
any help would be greatly appreciated.
I am wondering if I can down grade the system so that I can at least be able to access the files again?
dshipley wrote:
I am wondering if I can down grade the system so that I can at least be able to access the files again?
The release notes say you can downgrade back as far back as 6.9.0
https://kb.netgear.com/000060110/ReadyNAS-OS-6-Software-Version-6-9-4 wrote:
- Devices updated with 6.9.4 firmware should not be downgraded to firmware versions before 6.9.0.
Could do you please enable secure diagnostic mode and PM me 5 digit number? then I remote access to check the issue.
RAIDar Secure diagnostic
https://kb.netgear.com/27391/ReadyNAS-RAIDar-6-0
or enable secure diagnostic in NAS admin GUI =>System=>Settings=>Supportas system contains confidential data I am unable to do this.
I am removing data now and have noticed that the access has improved as I go.
I am again able to attach to the LUN and have backed it up.
Not sure why this made any difference as total data usage is at 5% before removing any data.
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